Landlord Cleaning Charges: What Renters in Scotland Need to Know

If you're renting a property in Scotland, you may wonder whether your landlord can legally charge you for cleaning when you move out. It's important to understand your rights, what the law says about cleaning charges, and how to protect yourself from unfair deductions. This guide explains the essentials in plain English for Scottish tenants.

When Can a Landlord Charge for Cleaning?

In Scotland, landlords cannot charge cleaning fees automatically. They may only make a deduction for cleaning from your deposit if you leave the property in a worse condition than when your tenancy began, beyond what is considered "fair wear and tear." Any charge must be reasonable and justified by the property's starting condition.

• Fair wear and tear: This refers to the gradual decline caused by normal use. Landlords cannot charge you for wear and tear.
• Additional cleaning: If the property is returned significantly dirtier than it was at check-in, a landlord may claim for professional cleaning – but only to restore it to its original condition.

Landlords must provide evidence, such as an inventory report or photographs, to justify any charges.

Deposit Protection and Disputes

Your deposit must be protected in an approved Scottish tenancy deposit scheme, such as the SafeDeposits Scotland or other government-approved schemes. Deposit protection ensures that any deductions (including cleaning costs) are subject to independent dispute resolution if you disagree.

• At tenancy end, landlords can propose deductions for cleaning.
• You have the right to dispute any claim you feel is unreasonable.
• The deposit scheme will adjudicate based on evidence from both sides.

Check-In and Check-Out Inventories

Landlords are encouraged to provide a detailed inventory at both check-in and check-out. This record documents the property's condition and cleanliness when you move in and out. Carefully review and agree the inventory to avoid misunderstandings.

• Take your own photos of every room and appliance at move-in and move-out.
• Raise concerns in writing if you disagree with the landlord's record—this helps defend against unfair deductions later.

If You Disagree With a Cleaning Charge

If your landlord proposes a cleaning deduction you think is unfair, you do not have to accept it. You can raise a dispute through your deposit scheme. Disputes are free, independent, and require your landlord to prove the charge is reasonable and necessary.

Relevant Forms for Renters

• Deposit Dispute Application: Used if you disagree with a proposed deduction from your deposit at the end of tenancy. For example, a renter may use this form to contest a £200 cleaning charge they believe is unjustified. It is submitted online directly via your tenancy deposit scheme. For SafeDeposits Scotland, visit the official dispute portal.

Which Tribunal Handles Cleaning Charge Disputes?

Residential tenancy disputes in Scotland, including disagreements about cleaning charges, are handled by the First-tier Tribunal for Scotland (Housing and Property Chamber). If you cannot resolve issues through your tenancy deposit scheme, you may apply to this tribunal for further resolution.

Legislation That Applies

• Private Housing (Tenancies) (Scotland) Act 2016 – Sets the rules for modern tenancies.
• Tenancy Deposit Schemes (Scotland) Regulations 2011 – Governs deposit protection and disputes.

These laws protect renters from unfair deductions and ensure independent review of deposit disputes.

Frequently Asked Questions

1. Can my landlord deduct for cleaning if I hired a professional cleaner?
   If the cleaning matches the original condition of the property at move-in (barring fair wear and tear) and you can show evidence (e.g., a receipt), your landlord should not deduct further for cleaning. They must justify any charge with evidence, such as inventory reports.
2. What happens if I refuse to pay a cleaning charge after moving out?
   If you refuse a proposed deduction, your landlord must raise it with the tenancy deposit scheme, where both sides provide evidence and a fair decision is made. You cannot be forced to accept an unjust charge.
3. Are cleaning charges capped by law in Scotland?
   No specific limit applies, but all deductions must be "reasonable" and only to restore the property to its move-in condition, not for improvement or normal wear.
4. Can I use my deposit for final cleaning instead of paying upfront?
   No, your deposit is protected until the end of your tenancy. Any cleaning must be arranged and paid for as needed; deductions are made only after you leave and if justified.
5. How do I prove the property was clean when I left?
   Take thorough photos on moving day, keep copies of cleaning receipts, and cross-check these with the inventory. Provide these as evidence if a dispute arises.

Conclusion: Key Takeaways for Renters

• Landlords in Scotland can only charge for cleaning if the property is left dirtier than at move-in, beyond fair wear and tear.
• Deposit schemes offer free dispute resolution if you think a deduction is unfair—always request evidence before agreeing.
• Use detailed inventories and your own records to protect yourself at the end of your tenancy.

Knowing your rights can help keep moving out as stress-free as possible, so keep records and don't hesitate to dispute unfair charges.

Need Help? Resources for Renters

• Scottish Government – Private Renting Tenants' Rights Overview
• SafeDeposits Scotland – Deposit Schemes and Disputes Guide
• Citizens Advice Scotland – Deposit Disputes
• First-tier Tribunal for Scotland (Housing and Property Chamber)

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1. Private Housing (Tenancies) (Scotland) Act 2016
2. Tenancy Deposit Schemes (Scotland) Regulations 2011
3. First-tier Tribunal for Scotland (Housing and Property Chamber)
4. SafeDeposits Scotland - Raise a Dispute

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