Student Tenant Rights Explained for Renters in Wales

Student renters in Wales have important legal rights and protections under Welsh housing law. Whether you’re living in private halls, a shared house, or renting directly from a landlord, it’s essential to understand your tenancy, your responsibilities, and the support available if issues arise. This guide explains key student tenancy rights, recent legal changes, and what to do if you face problems during your stay in Wales.

Your Tenancy Agreement and Types

Since 1 December 2022, most student renters in Wales are covered by the Renting Homes (Wales) Act 2016^[1]. This law created a new tenancy called an "occupation contract" in Wales. Student contracts are often ‘standard occupation contracts’ provided by private landlords or agents. However, university-provided student halls may be different—so always check your own agreement carefully.

• Joint contracts: When you and your housemates all sign one contract—you’re all responsible for the rent and property condition.
• Individual contracts: Each student has their own separate contract for their room and shared areas.

Check for written terms, the rent amount and due dates, deposit details, and repair policies in your occupation contract. Your landlord is legally required to give you a written statement of your contract terms within 14 days of the start date.

Deposit Protection

Your landlord must protect your deposit in a government-approved scheme within 30 days of receiving it. In Wales, these are official schemes—such as Tenancy Deposit Scheme Wales—which safeguard your money and help resolve disputes. You must receive written proof of which scheme is being used.

• If your landlord fails to protect your deposit, you can claim compensation through the courts. See the UK government tenancy deposit guidance for more.

Rent Increases and Paying Rent

Your landlord can only raise your rent in ways allowed by your occupation contract and the law. For most student contracts in Wales, this includes:

• Rent increases only once a year, with at least two months' written notice
• Rent cannot be increased during a fixed-term period unless your contract says so

If you get a rent increase notice you disagree with, you may be able to challenge it. A formal process exists:

Challenging a Rent Increase: The RHW29 Form

• Form Name: RHW29: Application In Relation to Proposed Variation of Rent
• When to use: If you think a proposed rent increase is unfair or not in line with the law or your contract, submit an RHW29 form to the Residential Property Tribunal Wales within 14 days of receiving notice.
• How to use: Fill out the RHW29 form (Application In Relation to Proposed Variation of Rent) and send it to the tribunal along with supporting evidence.

This process allows an independent board to decide if the rent increase is fair based on the local market and your tenancy terms.

Your Right to Repairs and Maintenance

Landlords must keep student housing safe, in good repair, and meet the Fitness for Human Habitation requirements. This includes:

• Safe gas, electrical, and fire systems (annual gas safety checks, working alarms, etc.)
• Fixing problems like leaks, heating faults, or damp promptly

If your landlord doesn’t respond after you report an issue in writing, you can make an official complaint to your local council’s housing team or consider informing the tribunal if unresolved.

Eviction and Ending Your Contract

Under Welsh law, landlords must follow set procedures to end a student’s occupation contract. They cannot evict you without proper written notice, and in most cases, you are entitled to at least six months’ notice for a "no fault" eviction. Immediate eviction is only possible in serious situations, such as anti-social behaviour or significant rent arrears, and must involve a possession order from the court.

Tip: If you receive an eviction notice, don’t ignore it. Read carefully, check for errors, and seek advice as needed.

Handling Disputes: Residential Property Tribunal Wales

The official body responsible for resolving many tenancy disputes is the Residential Property Tribunal Wales. This tribunal can consider cases about rent increases, deposits, repair standards, and more. Their decisions are legally binding for both landlords and tenants.

Key Student Rights Summary

• Written contracts and clear payment terms
• Protected deposits with official proof
• Fair notice if rent is increased or eviction is proposed
• Safe, well-maintained housing

Frequently Asked Questions

1. Can my landlord enter my room without notice?
   Landlords must give at least 24 hours’ written notice before entering your accommodation, unless it’s an emergency. Your right to privacy is protected under Welsh law.
2. What should I do if my deposit hasn’t been protected?
   Contact your landlord and request proof immediately. If not resolved, you can take the matter to court for compensation. See official government guidance for steps.
3. Can I end my student tenancy early?
   You can only end your contract early if you have a ‘break clause’ or your landlord agrees. Otherwise, you may be liable for the rent until the contract ends.
4. How do I challenge a rent increase?
   If you believe a proposed rent increase is unfair, submit an RHW29 form to the Residential Property Tribunal Wales within 14 days of the notice.
5. Where can I get free advice about my student tenancy in Wales?
   Contact Shelter Cymru, Citizens Advice, or your university’s student advice centre for confidential support.

Conclusion: What Student Renters Should Remember

• Your student occupation contract gives you legal rights and protections—always ask for a written copy.
• Deposits must be protected, repairs sorted quickly, and rent can't be raised unfairly.
• Help is available: act quickly if problems arise and keep written records of all communications.

Need Help? Resources for Renters in Wales

• Welsh Government: Renting Homes Guidance
• Residential Property Tribunal Wales: For rent, contract, and housing disputes
• Shelter Cymru: Free advice and support for Welsh tenants
• Citizens Advice Wales: Housing
• Your university or students’ union advice centre

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1. Renting Homes (Wales) Act 2016

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