Tenant Responsibilities in Wales: A 2024 Guide

Understanding your responsibilities as a renter is essential to maintaining a secure, stress-free tenancy in Wales. Whether you're signing a new contract or managing an ongoing tenancy, knowing what's expected of you can help prevent disputes and ensure your rights are protected. This guide covers the key tenant responsibilities in Wales, referencing current Welsh housing law and official procedures so you can act with confidence.

Your Main Responsibilities as a Tenant in Wales

All renters in Wales have clear legal obligations. These are designed to balance your rights with those of your landlord, creating a safe, fair rental environment for all.

• Pay your rent on time – Even if you have a dispute with your landlord.
• Look after the property – Keep it clean, avoid damage, and report issues promptly.
• Respect your neighbours – Don’t cause excessive noise or nuisance.
• Allow access for repairs – Cooperate when proper notice (usually 24 hours) is given by your landlord for inspections or repairs.
• Don’t make unauthorised changes – Written landlord consent is needed for structural changes or major alterations.
• Follow the agreement – Comply with all reasonable conditions within your written contract or ‘occupation contract’.

These responsibilities are set out in the Renting Homes (Wales) Act 2016 and associated amendments.¹ In Wales, most private renters now hold a 'standard occupation contract' since December 2022.

What Is an Occupation Contract?

Replacing older tenancy agreements, the occupation contract is the legal document for most residential renters in Wales. This contract clearly lays out your obligations and your landlord’s duties.

• It must include all terms required by law.
• Your landlord must provide this contract within 14 days of your tenancy start date.

For more details, visit the Welsh Government's Renting Homes guidance.

Reporting Repairs and Maintenance

Tenants in Wales are required to promptly report any repairs needed or hazards in the property. Failure to do so could make you responsible for any resulting damage.

• Report issues in writing (email or letter is best for evidence).
• Allow your landlord access after 24 hours’ notice, except in emergencies.
• You must keep the property in reasonable condition, but landlords handle most major repairs.

Learn more about your repair rights and responsibilities on the official Welsh repairs and maintenance resource.

Official Forms: When and How to Use Them

Welsh law requires some specific procedures and forms when issues arise, especially for things like challenging eviction notices or rent increases.

• RHW12 – Notice of Objection to a Rent Increase:
  • Use this form if you believe your proposed rent increase is unfair under a periodic standard occupation contract.
  • Download RHW12 from the Welsh Government.
  • Example: If your landlord serves a notice to increase rent and you object, you must use RHW12 within one month to formally challenge the change.
• Complaint to Rent Smart Wales:
  • If your landlord is not registered or licensed, you can make a complaint to Rent Smart Wales.
  • This helps enforce legal standards and protect your tenancy rights.

Dealing with Eviction or Disputes

If you're facing eviction or another dispute, it’s important to know your rights and act quickly. In Wales, most disputes that cannot be resolved privately may be brought before the Residential Property Tribunal for Wales.²

• Section 173 Notice: The most common way for a landlord to end a periodic occupation contract. You can challenge its validity in some circumstances.

Get further advice via the Welsh Government tenant guidance page or an independent advice service.

What Happens If You Breach Your Responsibilities?

If you do not meet your obligations, your landlord can take legal steps depending on the seriousness of the issue. This might include seeking compensation, deducting from your deposit, or in severe cases, applying for possession through the tribunal.

Always communicate openly with your landlord if you are struggling to meet any obligation. Many disputes can be solved with early, honest conversation.

Summary: By meeting your rental responsibilities, you reduce the risk of conflict and protect your right to a safe, secure home in Wales.

FAQs: Tenant Responsibilities in Wales

1. What is my main obligation as a tenant in Wales?
   Your primary duty is to pay rent on time and take good care of the property, including quickly reporting repairs.
2. What should I do if my landlord won’t carry out repairs?
   Write to your landlord clearly describing the problem, give reasonable time for a response, and if necessary, contact your local council or Rent Smart Wales.
3. How do I object to a rent increase in Wales?
   Fill out the official RHW12 form and send it to your landlord within one month of the rent increase notice.
4. Can my landlord enter the property without my permission?
   No, your landlord must give you at least 24 hours’ notice in writing (except in emergencies) and have a good reason, such as needed repairs.
5. Who handles disputes about occupation contracts or evictions?
   The Residential Property Tribunal Wales manages most tenancy disputes in Wales.

Conclusion: Key Takeaways

• Paying rent, caring for your home, and reporting repairs are your most important responsibilities.
• Always use official Welsh forms and follow deadlines to protect your tenancy rights.
• Help is available if something goes wrong—don’t hesitate to seek advice early.

Understanding and fulfilling your responsibilities helps create a positive renting experience and protects your rights under Welsh law.

Need Help? Resources for Renters

• Welsh Government Tenant Guidance
• Rent Smart Wales (Landlord and agent register; complaints)
• Residential Property Tribunal Wales (Tenancy dispute resolution)
• Your local council (for housing problems and advice)
• Shelter Cymru Advice (independent help and support for renters in Wales)

---

1. Renting Homes (Wales) Act 2016
2. Residential Property Tribunal Wales

Categories

Tenant Rights & Responsibilities Rent, Deposits & Increases Tenancy Types & Agreements Moving In & Out Procedures Repairs, Maintenance & Housing Standards Eviction Notices & Repossessions Shared Housing, HMOs & Lodgers Discrimination, Harassment & Accessibility Utilities, Bills & Council Tax Affordable Housing, Social Housing & Benefits Dispute Resolution & Housing Tribunals Health, Safety & Fire Regulations Privacy, Landlord Entry & Surveillance Unusual & Special Tenancy Situations Renters’ Insurance & Liability Homelessness Support & Post-Eviction Help Landlord Duties, Licensing & Penalties Housing Law, Legal Updates & Case Studies Mental Health, Disability & Vulnerable Renters’ Rights Rent Repayment Orders & Compensation