Who Handles Pest Control Problems in Welsh Rentals?

If you’re renting a home in Wales and discover mice, rats, bedbugs or other pests, it can be unsettling. Many Welsh renters are unsure whether it's their job or their landlord’s to deal with pest infestations. Understanding your rights for pest control in rented properties in Wales can help you get issues sorted faster and ensure your home remains safe and healthy.

Who Is Responsible for Pest Control in Wales Rentals?

Pest control responsibilities in Welsh rental properties depend on the source and cause of the problem, and on the tenancy agreement you’ve signed. The primary legislation for renters’ rights in Wales is the Renting Homes (Wales) Act 2016¹.

• The landlord is usually responsible for making sure your home is fit to live in, including being free of infestations, at the start and throughout the tenancy.
• The renter is expected to take reasonable care of the property and report problems promptly.

Pest control responsibility often depends on whether the problem is caused by the property’s condition, such as holes, damp, or rubbish not being cleared:

• If pests are due to disrepair or a failure of the landlord to maintain the structure of the property (for example, mice coming through gaps in walls or drains), the landlord is responsible.
• If the renter’s actions or lack of cleanliness have led to the infestation (for example, leaving food out or failing to dispose of rubbish), the tenant may be responsible for addressing the issue.

The Housing Health and Safety Rating System (HHSRS) is used by local councils to make sure properties are free of hazards, including pests. Councils have power to force landlords to act if a hazard like a pest infestation is found.

Key Laws and Guidance on Pest Control

• Renting Homes (Wales) Act 2016: Requires all rented homes in Wales to be in a suitable living condition, free from serious hazards.
• Landlords' legal repair responsibilities cover keeping the structure and exterior of the property in good repair – which includes stopping pests entering from external disrepair.
• Citizens Advice Wales gives practical advice on what to do if you have pest issues.

If pest problems are recurring or severe, especially due to the building condition, your landlord may need to arrange professional pest control. You should alert your landlord as soon as you notice the issue.

Steps to Take if Your Welsh Rental Has a Pest Problem

• Check your tenancy agreement for any clauses about pest control duties.
• Document the problem (photos, dates, keep any communication).
• Contact your landlord or letting agent in writing, explaining what you’ve found.
• If the landlord doesn’t act, contact your local council’s environmental health team. They can inspect and, if required, order the landlord to fix the issue.

Useful Forms and How to Use Them

• Standard Occupation Contract Model Written Statement
  • Use when you need the official template for your rental contract (see Welsh Government model contract). This details your repairing rights under Welsh law. Example: confirming what repairs and living standards your landlord must keep.
• Housing Disrepair Complaint (via Local Authority)
  • No standard government form number, but you can request an environmental health inspection by contacting your local council. They may ask for details of the issue and your attempts to get the landlord to act. See guidance on reporting hazards here.

For disputes, the tribunal responsible for housing matters in Wales is the Residential Property Tribunal Wales.

FAQs on Pest Control in Welsh Rentals

1. Who pays for pest control in rented homes in Wales?
   The landlord is responsible if the infestation results from disrepair or is present at the start of the tenancy. You may be responsible if your behaviour caused the problem.
2. Can I arrange my own pest control and claim back from the landlord?
   If you’ve notified your landlord in writing and they haven’t acted within a reasonable time, you might be able to arrange and deduct costs, but always seek advice first and keep written records.
3. What if my landlord refuses to help with an infestation?
   Contact your local council’s Environmental Health team, who can inspect and order action if needed. You can also apply to the Residential Property Tribunal if you believe your home is unfit.
4. What should be in my rental agreement about pests?
   Your Standard Occupation Contract should outline responsibilities for repairs and maintenance, which include dealing with pests if linked to property condition.
5. Can I be evicted for reporting pest control problems?
   It's illegal for landlords to retaliate against a renter for reporting repairs or hazards. You have legal protection against unfair eviction.

Need Help? Resources for Renters in Wales

• GOV.UK: Landlords’ safety responsibilities
• How to report repairs or hazards
• Residential Property Tribunal Wales
• Welsh Government Model Written Contract
• Citizens Advice Wales: Disrepair in privately rented housing

1. Renting Homes (Wales) Act 2016
2. Landlord repair obligations (GOV.UK)