What to Do If Your Landlord Refuses to Repay Rent in Wales

If your landlord in Wales owes you rent back—such as after an illegal eviction or failure to license the property—but refuses to pay, you are protected by specific laws and procedures. Understanding your rights and the steps available can help you recover the rent you are entitled to and hold your landlord accountable under Welsh law.

When Can You Claim Rent Repayment in Wales?

In Wales, you may be eligible to claim back rent (compensation) if your landlord:

• Rented out an unlicensed property (as is required under Renting Homes (Wales) Act 2016)
• Committed unlawful eviction or harassment
• Failed to comply with other housing offences, such as ignoring improvement notices

Rent Repayment Orders (RROs) can be awarded to renters for up to 12 months’ rent.

What If a Landlord Refuses to Repay?

If your claim is successful and the tribunal orders your landlord to repay you, but they refuse or ignore the order, you still have options. The process is designed to ensure renters can recover what they're owed, even if the landlord is uncooperative.

1. Tribunal Order Enforcement

The first step is for the Residential Property Tribunal for Wales (RPT Wales) to make an official order. This tribunal handles most applications involving residential tenancies in Wales. See the official Residential Property Tribunal for Wales.

If the landlord does not pay the amount ordered, the order is treated as if it were a county court judgement.

2. Enforcing Payment Through the County Court

If your landlord ignores the order, you can apply to your local county court to enforce the repayment. The court may use methods such as:

• Warrant of Control (bailiffs sent to collect payment)
• Attachment of earnings if the landlord has a job
• Charging order on the landlord’s property

3. How to Apply: Official Forms

• N322A: Request for Warrant of Control
  Use this form when you want to enforce a tribunal order as a county court judgement. For instance, if the RPT Wales orders your landlord to pay you 6 months’ rent, and they do not, you can use Form N322A – Application to enforce an adjudicator’s order in the county court to take further legal recovery action.
• N322: Request for Judgment for Payment of Money
  Use Form N322 if you need to convert the tribunal order directly into a county court judgement for payment. This is especially useful if you need to access county court enforcement options quickly.

Relevant Tenancy Legislation in Wales

• The Renting Homes (Wales) Act 2016 provides the legal framework for renters’ rights and licensing rules in Wales.
• You may also be protected under the Housing Act 2004 (Rent Repayment Orders) if relevant offences occurred before 2022 changes.

This legislation covers key rights for renters, including how and when landlords must return rent.

Action Steps If You’re Owed Back Rent

• Apply for a Rent Repayment Order at the Residential Property Tribunal for Wales (see how to apply).
• If the tribunal orders your landlord to pay rent and they refuse: complete Form N322A and/or Form N322 to request county court enforcement.
• Present the tribunal’s written order and your forms at your local county court. Seek advice from court staff or a tenant support agency if unsure.

Most renters find that official enforcement steps show landlords you are serious and can help recover the money owed.

FAQ: Rent Repayment Orders and Enforcement in Wales

1. Can I apply for a Rent Repayment Order if my landlord has never licensed the property?
   Yes. If your landlord has been renting out a property in Wales without the correct licence, you may apply for a Rent Repayment Order through the Residential Property Tribunal for Wales. This allows you to claim up to 12 months’ rent back.
2. How long does a Rent Repayment Order case take in Wales?
   Typically, cases may take several months from application to outcome, depending on the complexity and whether further evidence is required. Timelines can vary.
3. What if my landlord ignores the tribunal’s Rent Repayment Order?
   If your landlord does not pay as required, you can enforce the order using county court procedures. This includes requesting bailiff action or other enforcement.
4. Are there any costs involved in seeking enforcement?
   There may be fees associated with county court enforcement (such as application fees for N322A). In many cases, you can ask the court to add these fees to the debt owed by the landlord.
5. Where can I get help completing the forms?
   You can ask for guidance from your local county court or contact free tenant advice organisations (see the resources below).

Conclusion: Key Takeaways

• Renters in Wales can recover unpaid or wrongfully kept rent through Rent Repayment Orders.
• If a landlord refuses to pay, official county court enforcement processes are available.
• Essential forms like N322A and N322 help renters enforce their rights and recover money owed.

Knowing your rights means you do not have to accept a landlord’s refusal—there are practical steps and legal support available.

Need Help? Resources for Renters

• Residential Property Tribunal for Wales – Info and application guidance for Rent Repayment Orders
• Welsh Government: Renting Homes – Tenants – Official advice on your tenancy rights
• Shelter Cymru – Free and confidential advice and advocacy for renters in Wales
• HM Courts & Tribunals Service – Assistance with forms and enforcement options

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1. See: Renting Homes (Wales) Act 2016 – legislation.gov.uk
2. Residential Property Tribunal for Wales: Official Tribunal Website
3. Enforcement guidance and official forms: Form N322A – gov.uk
4. Further RRO guidance: Welsh Government: Private Renting – Tenants

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