Understanding the Rogue Landlord Database in Wales

If you're renting in Wales and worried about landlord misconduct, knowing about Wales’s Rogue Landlord Database could offer peace of mind. This database was set up to protect tenants by flagging landlords who repeatedly break housing laws. Here’s what it means for you as a renter, how it works, and what to do if you suspect your landlord might be included.

What Is the Rogue Landlord Database?

The Rogue Landlord Database in Wales is an official system managed by local councils and Rent Smart Wales. Its goal is to record landlords and letting agents who have consistently failed to meet their legal duties, committed serious housing offences, or have been banned from letting properties. The database helps councils enforce standards and warns renters about landlords with poor records.

Which Landlords Can Be Listed?

Local authorities can add a landlord or letting agent to the database if they have:

• Been convicted of serious housing offences (like illegal eviction, harassment, or failing to comply with safety regulations)
• Breached the Housing (Wales) Act 2014, for example, by letting property without a valid licence
• Received civil penalty notices for certain housing standard violations

The database aims to raise standards for all tenants in Wales. Being listed is serious and can result in being banned from renting out accommodation.

How Does the Database Help Renters?

The presence of a Rogue Landlord Database helps protect renters in several ways:

• Encourages landlords to comply with legal and safety standards
• Enables councils to monitor persistent offenders
• Helps councils and the tribunal system take further action, including rent repayment orders or banning orders

While the full list isn’t public, you can check if your landlord is registered and licensed via the Rent Smart Wales public search.

What Legal Duties Must Landlords Meet in Wales?

All landlords in Wales must register themselves and obtain a licence for each property they rent, as set out in the Housing (Wales) Act 2014. They also have maintenance, repair, and tenant safety duties under this law. Failing to comply with these, or to hold a licence, are offences that may lead to being added to the database.

Key Offences That Can Lead to Entry on the Database

• Letting or managing a property without Rent Smart Wales registration or licence
• Unlawful eviction or tenant harassment
• Failure to comply with improvement notices
• Serious breaches of property safety standards

Serious or persistent breaches are acted on by the local authority, and fines or criminal convictions may result.

What Should I Do If I Suspect My Landlord Should Be on the Database?

If you believe your landlord is acting unlawfully—such as failing to carry out repairs despite formal notice, illegally evicting, or operating unlicensed—you can take action:

• Contact your local council’s housing enforcement team to report the issue
• Check the landlord's registration via Rent Smart Wales
• You may be able to apply for a rent repayment order if your landlord is convicted of certain offences

Relevant Forms: Reporting and Complaints

Reporting Unsafe or Illegal Landlord Practices

• Rent Smart Wales Complaint Form – Use this if your landlord is unregistered or unlicensed.
  Example: If your landlord refuses to give you their Rent Smart Wales licence number, you can file a complaint at Rent Smart Wales – Report Unlicensed Landlord or Agent.
• Council Housing Enforcement Report Form – Most councils have an online form to report health, safety, or unlawful eviction concerns.
  Example: If you face unsafe conditions or harassment, use your council's online reporting system (see find your local council).

Applying to the Tribunal

• Application for Rent Repayment Order (RRO) (Property Chamber, Residential Property, RPT1 Wales form)
  When to use: If your landlord has committed an offence (such as renting without a licence), this form lets you claim back up to 12 months’ rent. Access the RPT1 Wales form.

The independent body handling these cases in Wales is the Residential Property Tribunal Wales. They hear rent repayment orders and appeals relating to housing enforcement.

FAQ

1. Can I see a public list of rogue landlords in Wales?
   No, the full database is not available to the public to protect privacy. However, you can search for licensing status via Rent Smart Wales.
2. What if my landlord is unlicensed—am I at risk?
   Your rights as a tenant remain protected, but your landlord may face fines or be banned from letting. Report them to your council or Rent Smart Wales.
3. How do I report my landlord for illegal eviction?
   Gather evidence, contact your local council’s housing team, and consider applying for a rent repayment order using the RPT1 Wales form.
4. Does being on the database mean a landlord can't let any properties?
   Not always, but they can be banned for serious or repeated breaches, at the council’s discretion and following tribunal review.
5. Can I get compensation if my landlord is on the database?
   You might be eligible for a rent repayment order if your landlord commits a qualifying offence—even if you have since moved out.

Conclusion / Key Takeaways

• The Rogue Landlord Database helps councils monitor and take action against problem landlords in Wales.
• Landlords must be registered and licensed under the Housing (Wales) Act 2014.
• If you suspect housing law breaches, report them to your council or Rent Smart Wales, and keep supporting evidence.

Staying informed helps you protect your rights and promotes safer, fairer renting in Wales.

Need Help? Resources for Renters

• Rent Smart Wales – Check landlord or agent status, make a complaint, and find renter guidance
• Residential Property Tribunal Wales – For rent repayment, appeals, and housing dispute resolution
• Find your local council – Report unsafe conditions or unlawful landlord action
• Welsh Government: Housing Justice – Access to latest renting and tenant laws
• Shelter Cymru – Free independent advice for renters across Wales

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1. Housing (Wales) Act 2014
2. Rent Smart Wales
3. Residential Property Tribunal Wales
4. Application for Rent Repayment Order (RPT1 Wales form)

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