Are Rent Repayment Orders Publicly Available in Wales?

Rent Repayment Orders (RROs) are a way for renters in Wales to seek compensation from landlords who unlawfully charge rent—such as when renting out a property without the necessary licence or breaching certain legal duties. Given their potential impact, many renters wonder if details about Rent Repayment Orders are made public in Wales and what this means for tenants and landlords alike.

Understanding Rent Repayment Orders in Wales

Rent Repayment Orders allow tenants to claim back up to 12 months’ rent if their landlord has committed specific offences, such as letting a property without the required Rent Smart Wales licence or failing to comply with improvement notices.

  • Eligibility: You may apply for an RRO if your landlord has committed an offence under the Housing (Wales) Act 2014.
  • Purpose: These orders allow tenants or local authorities to reclaim rent that should never have been charged.

Are Rent Repayment Orders Publicly Recorded in Wales?

In Wales, Rent Repayment Orders are handled by the First-tier Tribunal (Property Chamber) (known in Welsh proceedings as the Residential Property Tribunal Wales). While the tribunal’s final decisions (including RROs) are generally recorded and may be published, there is no central, easily searchable public register specifically dedicated to RROs in Wales.

However, certain details can sometimes be found as part of published tribunal decisions. This means that while your full tenancy details are rarely made public, the outcome, address, and parties involved might occasionally appear in official case summaries or decisions published online by the First-tier Tribunal (Property Chamber).

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In practical terms, this means:

  • The existence of an RRO can occasionally be found through searching tribunal decision databases or freedom of information requests.
  • Personal information is typically anonymised in public decisions.
  • Details are more likely to be published if the case sets a legal precedent.
If you are concerned about privacy, you can request the tribunal to anonymise your personal details when your case is considered. However, the address of the rental property and outcome may still be published.

Relevant Legislation and Tribunal

Which Forms Do Welsh Renters Use for Rent Repayment Orders?

  • RPT2 Application Form
    Used to apply for a Rent Repayment Order in Wales. You should use this if you believe your landlord has committed an offence, such as failing to license a property. Download the official RPT forms.

Example: If your landlord has been letting out your property in Cardiff without a licence from Rent Smart Wales, you can complete the RPT2 form and submit it to the Tribunal along with evidence.

Action Steps: How to Apply for an RRO in Wales

  • Obtain and complete the RPT2 Application Form (application forms page).
  • Gather supporting documents (e.g., proof of tenancy, rent payments, evidence of the landlord's offence).
  • Submit your application to the Residential Property Tribunal Wales.
  • The tribunal will consider the case and may decide to publish its decision with anonymised details.

It’s a straightforward process but ensure all evidence is clear and submitted on time so your application is not delayed.

Most statutory decisions are public record, but the details published depend on the tribunal’s discretion and privacy requests from parties involved.

FAQ: Rent Repayment Orders and Public Records in Wales

  1. Are all Rent Repayment Orders in Wales published online?
    Not all RROs are published online. While some tribunal decisions may be posted for public viewing, there’s no specific register dedicated exclusively to Rent Repayment Orders in Wales.
  2. Will my personal information be made public if I apply for an RRO?
    Ordinarily, personal details are anonymised in published decisions, but key details like the property address and the parties involved may be included. You can request additional privacy from the tribunal.
  3. Which form do I need to submit a Rent Repayment Order in Wales?
    You will need the RPT2 Application Form which you can access via the official Residential Property Tribunal Wales website.
  4. What reasons can I apply for a Rent Repayment Order?
    Common reasons include landlords renting out an unlicensed property, failure to comply with an improvement notice, or eviction without a court order. See the Housing (Wales) Act 2014 for a full list.
  5. Who makes the final decision about a Rent Repayment Order in Wales?
    The Residential Property Tribunal Wales decides on RROs and may choose to publish its decision.

Key Takeaways for Renters

  • Details of Rent Repayment Orders in Wales may appear in published tribunal decisions, but not all outcomes are easily searchable.
  • Your identity can often be anonymised upon request, but the property address and outcome may still be public.
  • Use the RPT2 Application Form and follow official tribunal guidance for the best results.

Need Help? Resources for Renters


  1. Housing (Wales) Act 2014
  2. Residential Property Tribunal Wales
  3. Rent Smart Wales official website
  4. First-tier Tribunal (Property Chamber)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights UK

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.