Who Pays Utility Bills in England Rental Properties?

When renting a home in England, understanding who pays the utility bills is essential for budgeting and avoiding disputes. Knowing your rights and where responsibilities lie will help you navigate your tenancy with confidence.

Utility Bills in Rentals: Tenant or Landlord Responsibility?

In England, who pays for utilities like electricity, gas, water, and council tax usually depends on your tenancy agreement—this is the contract between you and your landlord. However, the law also sets out default rules if your contract does not specify responsibility.

Main Types of Utility Bills

• Electricity and Gas: Charges for energy use in the property
• Water and Sewerage: Normally supplied by regional water companies
• Council Tax: Charged by local authorities to cover local services
• TV Licence and Broadband: Sometimes included, often separate

Most private renters are responsible for setting up and paying their own utility bills unless the tenancy agreement says otherwise¹.

What Does the Tenancy Agreement Say?

Your first step should be to check your tenancy agreement. This document should clearly state who is responsible for paying utilities and council tax.

• If bills are included: The landlord pays suppliers and you pay rent including bills.
• If bills are not included: You pay energy, water, and council tax directly to providers.
• If some utilities are included: Your agreement may mix-and-match responsibilities.

If your agreement is unclear or silent about bills, the law assumes tenants pay unless stated otherwise.

Shared Houses and HMOs (Houses in Multiple Occupation)

Many shared homes or HMOs (where several people have their own tenancy agreements) often include bills in the rent. However, always read your contract. For large HMOs, the landlord is often responsible for council tax².

What Happens if Utility Bills Aren't Paid?

If you're responsible but don't pay, suppliers could cut off services or request payment from your landlord. Unpaid bills may also affect your credit record.

Special Note: Council Tax

Council tax responsibility follows similar rules:

• Usually the tenant pays if the rental property is not an HMO.
• If the property is a registered HMO, the landlord is generally responsible for council tax.
• Check with your local council if unsure.

Relevant Forms and How to Use Them

• Form N1: Claim form for money owed
  Form N1 is the County Court claim form used if you need to recover costs, such as utility bills paid on behalf of your landlord or housemates.
  Example: You paid a bill that your agreement says is the landlord’s responsibility, but the landlord refuses to reimburse you. You can use Form N1 to claim it in court.
  
• Housing Ombudsman Complaint Form
  Housing Ombudsman Service complaint form is for escalating unresolved complaints about landlord responsibilities or service failures, including bills wrongly charged.
  Example: Your landlord insists you pay for water when the agreement says it’s included—after raising the issue, you can escalate to the Ombudsman using this online form.
  

What If You’re Unsure or Disagree?

If you're unclear about responsibilities, you can get help from:

• Your local council’s Environmental Health or Housing Department
• The Housing Ombudsman Service—which handles most private and social tenant disputes in England

Relevant Tenancy Legislation

• Housing Act 1988 – Sets out rules for assured shorthold tenancies, including tenant and landlord obligations
• Rent Act 1977 – Governs some older or protected tenancies

For more on your rights and the law, visit the GOV.UK Private Renting Guide or the Housing Ombudsman Service website.

FAQs about Utility Bills in Rented Homes in England

1. Do landlords have to include utility bills in the rent?
   No, landlords are not required to include utility bills. Check your tenancy agreement—it will state if utilities are included.
2. Can my landlord force me to use a specific utility supplier?
   Generally, private tenants who pay their own bills can choose their supplier, but check your agreement for any restrictions or arrangements.
3. Who pays council tax in a shared house?
   If the property is a registered HMO, the landlord pays the council tax; otherwise, tenants are usually responsible.
4. What if the landlord is charging more for bills than they cost?
   Landlords can only charge 'reasonable' costs if bills are included. If you believe you are being overcharged, speak to your landlord first and then consider contacting the Housing Ombudsman Service.
5. What can I do if I have a dispute over bill payments?
   Try to resolve the issue directly, then contact your local council or the Housing Ombudsman Service for support. As a last resort, you can use County Court forms such as Form N1 to make a legal claim.

Conclusion: What Renters Should Remember

• Always check your tenancy agreement for who pays which bills.
• If unsure, the default is that tenants pay utilities and council tax unless stated otherwise.
• For disputes, seek support from your local council or the Housing Ombudsman Service.

Clear communication and understanding your rights can help prevent bill disputes.

Need Help? Resources for Renters

• GOV.UK: Private Renting Guide – Comprehensive government advice on tenant rights and bills
• Housing Ombudsman Service – Official dispute resolution service for England
• Find your local council – For council tax questions or HMO classification
• Form N1 (County Court Money Claim)

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1. GOV.UK – Your landlord’s safety responsibilities
2. GOV.UK – Council Tax Manual: HMOs and council tax liability

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