If you are renting in England, landlords must check whether prospective tenants have the legal right to rent in the UK before a tenancy starts. These checks can affect when you are asked to provide identity or immigration documents, how long a landlord can hold deposits, and what paperwork you should keep as evidence. This page explains what to expect during a Right to Rent check, which official GOV.UK services and guidance landlords may use, how you can prepare documents safely, and practical steps to protect your tenancy and challenge errors. It is written for tenants and renters who want clear, usable advice ahead of signing a tenancy agreement in England.
What a Right to Rent check involves
Before a tenancy begins, a landlord must check that every adult tenant can legally live in England. The check usually means presenting original ID or using the Home Office online checking service; landlords must follow GOV.UK guidance when they check to avoid discrimination or errors. Guidance on acceptable documents and checks[1]
Official forms, services and how they affect tenants
There is no single numbered "Right to Rent" form for tenants, but landlords commonly use two official GOV.UK resources when checking status:
- The Home Office online checking service — used when a tenant has a biometric immigration status; it lets landlords confirm a tenant's right to rent without taking copies of documents.
- Guidance on acceptable documents — used when a tenant provides physical passports or biometric residence permits; it explains which original documents are acceptable and how landlords should record checks.
Example: if you have a biometric residence permit, the landlord can use the online checking service to verify your right to rent; if you have a British passport you normally show it in person and the landlord records the check.
Rights, timing and reasonable requests
Landlords should ask for documents only as part of a lawful Right to Rent check and must not delay a tenancy unreasonably. If a landlord asks for unrelated information (for example, bank statements when not required), you can politely refuse and ask them to explain why it is needed.
What to do if a check goes wrong
If a landlord makes a mistake during a Right to Rent check and you lose your home or are unfairly prevented from renting, you can raise the issue formally. For disputes about tenancy rights or possession, the First-tier Tribunal (Property Chamber) and court processes hear many residential tenancy matters; consider getting independent advice and keep all records of the check and communications. First-tier Tribunal (Property Chamber)[3]
Evidence tenants should keep
- Original ID or immigration documents shown during the check and a note of the date the landlord checked them.
- Copies or screenshots only when the landlord has recorded the check or given you a receipt.
- Written communications (emails, texts) about the check and any reasons given for delays or refusals.
FAQ
- What is a Right to Rent check?
- A Right to Rent check is a landlord's legal check of a prospective adult tenant's immigration or identity documents to confirm they can legally live in England.
- Which documents can I show?
- You can show a British, Irish or qualifying passport, a biometric residence permit, or other acceptable documents listed on GOV.UK; some statuses can be checked online by the landlord with your permission.[1]
- What can I do if a landlord treats me unfairly after a check?
- If you believe you were discriminated against or a check was handled incorrectly, keep evidence and seek independent advice; disputes about tenancy rights or possession may be heard by the First-tier Tribunal (Property Chamber).
How-To
- Gather the original documents you are likely to use for checks and keep a note of their expiry dates.
- Contact the landlord or agent before viewings to ask which documents they will need and whether they will use the online checking service.
- At the check, show originals only and request a written record or receipt from the landlord confirming the date and the documents seen.
- Keep copies or screenshots of any online check reference given to you and save all communications about the decision.
- If you are refused a tenancy and think it was unfair, ask for a written reason, gather your evidence, and seek advice from a local tenant advice service or Citizens Advice.
Key Takeaways
- Right to Rent checks are a standard part of renting in England; prepare documents in advance.
- You should not be asked for unnecessary personal information beyond what is needed for the check.
- Keep clear records of any checks and communications to protect your rights if a dispute arises.
Help and Support / Resources
- Check a tenant's right to rent documents (GOV.UK)
- UK Visas and Immigration (GOV.UK)
- First-tier Tribunal (Property Chamber)
