What counts as an HMO in Wales?
An HMO is usually a property where people from more than one household live and share basic facilities such as a kitchen or bathroom. Local councils in Wales can set licensing schemes that apply where thresholds are met; always check local licensing rules and the statutory definition to be sure.[1][2]
When a property is NOT an HMO
- Only one household lives together (for example a family) so the property is not an HMO.
- A landlord lives in the same building and rents a single room to a lodger rather than multiple unrelated tenants.
- Each unit is a self-contained flat occupied by a single household with its own kitchen and bathroom.
- Only two people share a property and they form a single household (for example a couple).
If you are unsure whether an address should be licensed, contact your local housing authority for confirmation and request any public licence records.
Forms tenants may need
- HMO licence application (local authority form; no single national form number). Use this when reporting an unlicensed HMO or checking whether the landlord holds a licence; for example, ask the council for the licence record and a copy if you suspect non-compliance.[2]
- Application to the First-tier Tribunal (Property Chamber) (use the tribunal application guidance and forms). Tenants use this to apply for remedies such as rent repayment orders or to challenge certain landlord actions; for example, apply if a landlord has not complied with licensing or safety duties.[3]
- Local authority complaint/report forms (varies by council; no national number). Use your council’s reporting form to notify them of suspected unlicensed HMOs or serious hazards; for example, submit photos and dates of hazards when reporting damp or unsafe electrics.[4]
FAQ
- How can I check whether my property is an HMO?
- Contact your local council housing or licensing team and ask them to confirm whether the property is licensed; you can also ask the landlord for a copy of any licence and check local register pages.
- What if my landlord says the property is not an HMO but I think it is?
- Gather evidence about occupancy and shared facilities and report the address to the council for an inspection, or seek advice and consider an application to the First-tier Tribunal if necessary.[3]
- Does being a lodger mean I live in an HMO?
- Not usually. A lodger sharing a home with a resident landlord is typically not counted as an HMO in the same way as multiple unrelated tenants sharing facilities.
How-To
- Work out how many households live at the address by asking who shares cooking and bathroom facilities.
- Ask the landlord in writing whether an HMO licence is held and request a copy of the licence or licence number.
- Contact your local council housing or licensing team to check public licence records and, if needed, file a complaint with dates and photos.
- If informal steps do not resolve the issue, consider applying to the First-tier Tribunal (Property Chamber) or seek advice on a rent repayment order.
Help and Support / Resources
- Rent Smart Wales
- First-tier Tribunal (Property Chamber) - GOV.UK
- Housing (Wales) Act 2014 - legislation.gov.uk
