HMO Licence Renewal Process in Wales

Being a tenant in a house in multiple occupation (HMO) can raise specific questions when the licence for the building is due for renewal. This guide explains, in plain language for renters and tenants in Wales, what licence renewal means, who applies, typical timescales, and what tenants can do if conditions are not met. It covers the paperwork you might see, practical examples of when to ask your council for proof of a renewed licence, and how to pursue concerns through the council or the tribunal. The focus is on clear steps tenants can follow to protect their safety, rights and housing stability during a landlords HMO licence renewal.

Understanding HMO licence renewal in Wales

HMO licences are normally issued and renewed by the local housing authority. Renewal means the council checks that the property continues to meet safety and management standards set by law; relevant legislation includes the Housing Act 1988^[1] and the Rent Act 1977^[2]. Tenants have the right to ask their council whether an HMO licence is in place and to see basic licence conditions.

Who applies and typical timescales

Usually the landlord or the managing agent applies for renewal before the expiry date. Councils set deadlines for applications and may require renewal well before expiry to allow inspections.

• Apply within any deadline set by the council to avoid unlicensed status.
• Expect inspection appointments; councils will notify tenants in advance of access arrangements.
• Landlords submit the HMO licence application form and supporting documents to the council.

The main form is the local authority HMO licence application form (there is no single national form number). For example, council HMO application forms ask for landlord and manager details plus gas and electrical safety paperwork, and tenants can use that information to check whether documents are current^[4].

What tenants should check before and after renewal

When a licence is renewed, tenants should be able to see key conditions and safety certificates (gas, electrical). If any safety document is missing or conditions are breached, make a written complaint to the council and keep a copy.

• Check for current safety certificates and documented management arrangements.
• Ensure fire safety and means of escape measures remain in place and functioning.
• Contact your council housing enforcement team if you suspect the licence was not renewed.

How to challenge a renewal decision or raise concerns

If the council refuses renewal or you believe the renewed licence does not address problems, tenants can ask for reasons and appeal or apply to the First-tier Tribunal (Property Chamber) for certain disputes^[3]. Before applying, gather records: copies of the licence, safety certificates, photos, messages and any complaints made to the landlord or council.

• Request a copy of the renewal decision and the full licence from the council in writing.
• Collect evidence such as dated photos, witness statements and email logs to support your case.
• If you must, apply to the First-tier Tribunal (Property Chamber) for a hearing about specific licence-related orders.

FAQ

Can I request a copy of the renewed HMO licence?

Yes. Tenants may ask their local council for confirmation that a licence is in place and for details of key conditions.

How long does renewal take?

Timescales vary by council but expect several weeks for processing and inspection; start by asking your landlord when the application was submitted.

What if the landlord does not apply for renewal?

Contact the council housing enforcement team; staying silent can leave the property unlicensed and unsafe.

How-To

1. Write to your landlord asking when the HMO renewal application was submitted and request a copy of the licence.
2. If you do not get a reply within seven days, contact your local councils housing enforcement team and provide the address and landlord details.
3. Gather evidence: dates, photos, receipts and correspondence that show ongoing problems or missing safety checks.
4. If the council refuses action, consider applying to the First-tier Tribunal (Property Chamber) with the evidence you have collected.

Help and Support / Resources

• Renting homes in Wales  Welsh Government
• Firsttier Tribunal (Property Chamber)  GOV.UK
• Cardiff Council  HMO licensing and forms

1. [1] Housing Act 1988 - legislation.gov.uk
2. [2] Rent Act 1977 - legislation.gov.uk
3. [3] Firsttier Tribunal (Property Chamber) - GOV.UK
4. [4] HMO licence application - Cardiff Council