Recording Landlord Visits: Rules for Renters in Wales

Understanding your rights around privacy is essential as a renter in Wales. Many tenants want to know if they can record landlord visits in their home — for their own protection, clarity about what was said, or as evidence if a dispute arises. In Wales, your rights are defined by specific laws and guidance, and it’s important to understand both what is allowed and any limits on your actions.

Privacy Rights for Renters in Wales

When you rent a property in Wales, you have a right to “quiet enjoyment” of your home under Welsh tenancy law. This means your landlord cannot enter your home without giving you at least 24 hours’ notice, unless there’s an emergency.^[1] In general, your landlord’s access and your privacy are protected by the Renting Homes (Wales) Act 2016.

• Your landlord must provide advance written notice before entering, except in emergencies.
• They should only enter for reasonable reasons, such as repairs or safety checks.
• Secretly entering or conducting surveillance (audio or video) is a serious breach of your rights.

Is It Legal to Record Landlord Visits in Wales?

If you’re thinking about recording your landlord’s visit (audio or video), it’s not illegal as long as:

• You’re recording in your own home, and
• You are present when the recording is made (for example, during a maintenance inspection).

However, it’s best to give notice that you will be recording. Secretly recording without your landlord’s knowledge can make resolution harder if you later rely on that recording and may fall foul of privacy rules in some situations.

Recordings kept for personal use and not shared publicly are generally lawful. If you plan to use the recording in a dispute or tribunal case, your case officer will decide if it can be accepted as evidence.

Welsh Law on Surveillance and Recording

Laws around recording mainly come from privacy and data protection regulations. In your private home (where you live), recording for personal use is not restricted by the Data Protection Act 2018.^[2] However, publishing or sharing recordings may be covered by different rules.

• Do not place hidden cameras or continuous surveillance in shared or communal areas (e.g. hallways serving multiple flats) — this may breach privacy regulations.
• If your landlord records you without consent, for example with hidden cameras inside your home, this could be a serious breach of law. You can report this to the police or seek advice from Rent Smart Wales.

For official disputes, the Residential Property Tribunal Wales handles rental disagreements, including those about privacy or harassment.

Relevant Official Forms for Tenants in Wales

• RHW12 – Notice by Contract-holder to End Occupation Contract:
  • When to use: If you want to end your tenancy, including because of privacy breaches or discomfort linked to visitation, you must serve notice with this form.
  • How to use: Complete the notice and deliver it to your landlord. Download from the Welsh Government Renting Homes forms page.
• Making a Tribunal Application:
  • When to use: If you want to challenge a landlord’s unlawful entry or seek orders about privacy, you can apply to the Residential Property Tribunal Wales.
  • How to use: Download the appropriate application form from the tribunal’s official site and follow the instructions.

Review these forms and official guidance for your exact contract type (such as standard or secured contracts in Wales).

Action Steps if You Have Concerns

• Talk to your landlord in writing if you want to record visits; keep a copy for your records.
• If you suspect your landlord is entering without notice or using surveillance, gather evidence and seek advice.
• Contact Rent Smart Wales or your local council for official support.
• If your landlord’s behaviour is threatening or criminal, contact the police.

Clear, polite communication often avoids future disputes.

Frequently Asked Questions

1. Can I record a landlord’s visit without telling them? In your own home, you may record if you are present, but for best practice and building trust, inform your landlord first. Secret recording should be reserved for situations where you feel unsafe, and may not be accepted as evidence in formal disputes.
2. Can my landlord record me during inspections? Landlords must not record you inside your private living areas without your consent. Unauthorised surveillance may be unlawful; you can seek help from the council or police if this happens.
3. Do I need my landlord’s permission to install a camera in my rental? In your own private living area, you may use a personal camera for your own protection. However, installing cameras in shared spaces or outside your flat may breach other residents’ privacy and tenancy agreements.
4. Will recordings be accepted as evidence in a tribunal? The tribunal may allow recordings if relevant and lawfully obtained, but always seek advice from the Residential Property Tribunal Wales before relying on them in formal cases.
5. What should I do if my landlord enters without 24 hours’ notice? Remind your landlord of your rights in writing. If the problem continues, you can seek support from Rent Smart Wales or apply to the tribunal for help.

Conclusion: What Every Renter Should Remember

• In Wales, recording landlord visits in your own home is generally legal for personal use, especially if you are present and notify your landlord.
• Your privacy rights are protected by the Renting Homes (Wales) Act 2016.
• Always communicate concerns or intentions about recording in writing and seek help from recognised bodies if issues persist.

Knowing where you stand legally helps foster respectful landlord-tenant relationships and ensures your home remains a safe space.

Need Help? Resources for Renters

• Welsh Government: Renting Homes Guidance
• Rent Smart Wales (Registration, licensing and support for tenants)
• Residential Property Tribunal Wales (Rental disputes, privacy complaints)
• Your local council housing department
• Citizens Advice Wales: Renting Privately

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1. See Section 222 of the Renting Homes (Wales) Act 2016: Right to quiet enjoyment
2. Data Protection Act 2018: Full text and guidance

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