Legal Definition of Harassment in Housing for Renters in Wales

Understanding your rights as a renter in Wales is essential, especially if you feel you’re being treated unfairly or intimidated by your landlord. Housing harassment can be distressing and confusing, but there are clear laws in Wales that protect renters from these experiences. This article explains the legal definition of harassment in housing, relevant legislation, and the practical steps available if you believe you are being harassed.

What Is Housing Harassment Under Welsh Law?

Housing harassment occurs when a landlord (or someone acting on their behalf) deliberately disrupts a tenant’s ability to live peacefully in their home. In Wales, this is covered by the Protection from Eviction Act 1977 and, more recently, the Renting Homes (Wales) Act 2016¹. These laws make it illegal for a landlord to harass or unlawfully evict a tenant.

Examples of Harassment

Harassment can take many forms. Some examples include:

• Cutting off your gas, electricity, or water without proper reason
• Entering your home without permission or notice (except in emergencies)
• Threatening you with eviction without following legal procedures
• Refusing essential repairs to make the property uninhabitable
• Persistent telephone calls or visits intended to pressure you

The Legal Definition Explained

The legal definition in Wales is found primarily under Section 1 of the Protection from Eviction Act 1977. Harassment is when any person, intending to make you leave your home or discourage you from using your rights as a tenant, does:

• Acts likely to interfere with your peace or comfort
• Persistent withdrawal or withholding of services needed for occupation (like heating or water)

It does not matter whether you have a written contract or not. You are protected from harassment as long as you’re legally occupying the property as a tenant or contract-holder.

What Should You Do If You Experience Harassment?

If you’re experiencing harassment from your landlord, take the following steps to protect yourself and your rights:

• Keep detailed notes of every incident, including dates, times, what happened, and any witnesses
• Save emails, letters, texts, or voicemails related to the harassment
• Contact your local council’s housing department – councils have responsibility and powers to take action against landlords who harass tenants
• Seek advice from support services (see resources below)

Taking action quickly helps protect your home and ensures there’s a record if the matter needs escalation.

Reporting to Rent Smart Wales

All landlords in Wales must be registered and licensed through Rent Smart Wales (contact details). If you believe your landlord is harassing you, you can report them directly to Rent Smart Wales. They have powers to investigate and enforce landlord standards across the country.

Official Tribunal Handling Tenancy Disputes in Wales

Residential tenancy disputes, such as unlawful eviction or harassment, can be heard by the First-tier Tribunal (Property Chamber) in Wales. This tribunal reviews evidence and makes decisions regarding housing law cases.

Key Official Forms for Reporting Harassment in Wales

• Protection from Harassment Application (Form N1) – Used to start a claim for damages or an injunction for harassment. Complete this form if you seek a court order to stop your landlord’s behaviour. Access Form N1 and guidance.
  Example: If your landlord repeatedly threatens eviction without notices, you might submit Form N1 at your local county court to seek a protection order.

Each situation is unique. Always seek advice if you are unsure which steps to take.

Key takeaway: You do not have to tolerate harassment. Welsh law offers strong protection and practical ways to challenge unfair treatment.

Frequently Asked Questions about Housing Harassment in Wales

1. What is classed as harassment by a landlord in Wales?
   Harassment covers behaviours such as entering your home without permission, cutting off services, or attempts to force you out without following proper legal process.
2. What laws protect renters from harassment in Wales?
   You are protected by the Protection from Eviction Act 1977 and the Renting Homes (Wales) Act 2016.
3. What should I do if I experience harassment?
   Keep detailed records, contact your local council, and consider reporting your landlord to Rent Smart Wales. You may also apply for a court injunction using Form N1.
4. Can a landlord evict me for complaining about repairs?
   It is illegal for a landlord to harass or evict you in retaliation for raising legitimate concerns or complaints about your living conditions.
5. Who can help me if I feel threatened in my home?
   Your local council, Rent Smart Wales, and official support organisations (see below) can provide guidance and intervene as necessary.

Need Help? Resources for Renters in Wales

• Rent Smart Wales – Landlord registration, complaints, and advice
• Housing Justice Cymru – Support for housing issues
• Welsh Local Authority Housing Departments – Support with complaints and enforcement
• Form N1: Claim Form – Apply for an injunction or claim for harassment
• First-tier Tribunal (Property Chamber) – Official housing disputes tribunal in Wales

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1. Protection from Eviction Act 1977 and Renting Homes (Wales) Act 2016 set out tenant rights and landlord obligations in Wales.

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