Getting Homelessness Help Before Eviction in Wales

If you rent your home in Wales and are worried about losing it, it’s important to know you do not need to wait until you are actually evicted to get help. Welsh law offers support for tenants who are threatened with homelessness, including those who have been served a notice or are struggling to pay rent. Acting early can make a big difference in your options and your security.

Homelessness Support in Wales: When and How You Can Get Help

Under Wales’ homelessness laws, you are considered “threatened with homelessness” if you are likely to lose your home within 56 days. This means you can approach your local council for help as soon as you receive a notice from your landlord—you do not need to wait until you are physically evicted.

When Are You ‘Threatened With Homelessness’?

You qualify as “threatened with homelessness” if:

• Your landlord has given you a written notice to leave (for example, a section 21 or section 8 notice)
• You are behind on rent and your landlord is beginning eviction proceedings
• Your living situation has become unsafe or you are at serious risk of harm

Being proactive and contacting your local council as soon as you get a notice can help you avoid crisis situations and possibly prevent homelessness altogether.

Which Official Forms and Authorities Are Involved?

• Notice Seeking Possession (Section 21 or Section 8) - These are official notices your landlord may serve if they want you to leave. If you receive one, contact your council immediately for support. See official information on eviction notices in Wales.
• Homelessness Application (no specific form) - In Wales, you usually apply directly to your local council's housing or homelessness team. Give them a copy of your eviction notice or evidence you are at risk. Find your council via Find your local council.
• Renting Homes (Wales) Act 2016 - This is the main law protecting renters’ rights and sets out homelessness duties. Read it at Renting Homes (Wales) Act 2016.

In all cases, you do not have to wait for a court date or bailiff’s appointment to ask for help. Councils are legally required to assist you if you are at risk within 56 days.

Your Rights and Council Duties

Your local council has a duty to help you:

• Prevent you from losing your home if possible
• Find you suitable accommodation if you do become homeless
• Offer advice and practical support throughout the process

You can read more about these duties under Housing (Wales) Act 2014, Part 2.

Your local council cannot turn you away just because you have not yet left your home. Seek help as soon as you know there’s a risk.

The Residential Property Tribunal in Wales handles tenancy disputes and can sometimes be involved if there are issues with eviction notices or rent increases. Learn more about the tribunal at Residential Property Tribunal Wales.

Steps for Getting Help If You're Facing Eviction

• Contact your local council’s housing or homelessness service with your eviction notice or proof you’re at risk.
• Ask to make a homelessness application.
• Provide all requested documents (notices, tenancy agreements, rent statements).
• Work with your caseworker to explore solutions (mediation with landlord, money advice, or alternative accommodation if needed).

Summary: If you rent in Wales, you can and should seek homelessness help as soon as you have a formal notice or believe you are at high risk of losing your home.

FAQs: Help for Renters in Wales Facing Eviction

1. Do I have to move out before I can get homelessness support?
   No. In Wales, you are eligible for support if you are threatened with homelessness within 56 days, such as after receiving an eviction notice.
2. What documents should I take to the council when asking for help?
   Bring your eviction notice (Section 21 or Section 8), your tenancy agreement, and recent rent statements. Your council may ask for further details.
3. What happens after I apply for homelessness help?
   The council will assess your situation and work with you to prevent homelessness or help you find alternative accommodation. You will have a named caseworker.
4. Who decides if my landlord has acted lawfully?
   In disputes over eviction notices or tenancy issues, the Residential Property Tribunal Wales may get involved. Find out more at their official website.
5. What main law protects my rights as a renter in Wales?
   The Renting Homes (Wales) Act 2016 sets out most of your legal protections. Find the law at Renting Homes (Wales) Act 2016.

Key Takeaways

• You do not have to wait until you are physically evicted to access homelessness help in Wales.
• Seek local council support as soon as you receive a notice or believe you are at risk of losing your home.
• The Renting Homes (Wales) Act 2016 and Housing (Wales) Act 2014 provide strong renter protections.

Early action is the best way to protect your housing and make sure your rights are respected under Welsh law.

Need Help? Resources for Renters

• Welsh Government Homelessness Services: Official information on your rights and council contacts
• Find your local council: Get details for your area’s housing team
• Residential Property Tribunal Wales: For formal disputes or appeals
• Your rights under Renting Homes (Wales) Act 2016

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1. Renting Homes (Wales) Act 2016
2. Housing (Wales) Act 2014, especially Part 2, "Homelessness"
3. Residential Property Tribunal Wales
4. Welsh Government: Get help with homelessness
5. Government guidance on eviction notices

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