Do Landlords in Wales Legally Have to Provide Ramps and Rails?

Renters in Wales may wonder if their landlord is legally required to provide features like wheelchair ramps or handrails, especially if they or someone in their household is disabled or faces mobility challenges. Understanding your rights can help ensure safe and accessible housing for everyone, regardless of health or ability.

What Are Reasonable Adjustments in Welsh Tenancy Law?

Under the Equality Act 2010, landlords must not discriminate against tenants with disabilities and are often required to make reasonable adjustments to help disabled people live safely and comfortably. A reasonable adjustment might include the installation of ramps, handrails, or other accessibility improvements.

Are Ramps and Rails Legally Required?

• Landlords in Wales are not automatically required to provide ramps or rails for all properties or tenants.
• However, disabled renters have a legal right to request reasonable adjustments under the Equality Act 2010.
• Examples include portable ramps, grab rails, or changes to doors and entrances.
• The law applies equally to private and social landlords in Wales.

"Reasonable" means what is practical given the property type, cost, and impact. Landlords cannot refuse a reasonable adjustment without a lawful reason. However, major building works like permanent ramps might not always be required unless funding or planning permission allows.

How to Request Ramps, Rails, or Other Adjustments

If you need adaptations due to a disability or health condition, follow these steps to help ensure your rights are protected in Wales:

1. Write to your landlord clearly explaining your needs and the type of adjustments required (for example: “I require a handrail for safe bathroom use”).
2. Ask your local council’s social services for an occupational therapist assessment. This helps identify what changes are necessary.
3. If your landlord agrees, smaller items like grab rails or portable ramps can often be installed easily.
4. For larger adaptions, such as a permanent ramp, you may need to apply for a local authority Disabled Facilities Grant (DFG).

Relevant Forms and How to Use Them

• Disabled Facilities Grant (DFG) Application: Used to secure funding for significant disability-related home adaptations.
  Example: If you need a permanent wheelchair ramp to your property entrance, you or your landlord can apply for a DFG through your local authority. See how to apply for a DFG.
• Equality Act Complaints: There is no fixed national form for discrimination complaints, but complaints can be submitted in writing to your landlord or filed with the Equality and Human Rights Commission if your landlord fails to meet their duties.

What Does Tenancy Law Say in Wales?

For most renters, the Renting Homes (Wales) Act 2016 sets out rights and responsibilities for landlords and tenants. This law, along with the Equality Act 2010, requires that landlords do not unreasonably refuse requests for adaptations if the changes are reasonable and practicable.

What If the Landlord Refuses?

• Try to resolve the issue informally by explaining the legal duty for reasonable adjustments.
• If refused, contact Shelter Cymru or your local council for advocacy and advice.
• You may apply to the Residential Property Tribunal Wales for dispute resolution or further action.

Summary: Landlords in Wales are generally required to consider reasonable requests for adjustments such as ramps and rails, especially for disabled tenants, but large structural changes may depend on grants or property type.

FAQs: Renter Rights for Accessibility in Wales

1. Can I ask my landlord to fit a handrail or ramp if I need it?
   Yes, as a disabled renter in Wales, you can request reasonable adjustments, such as fitting a handrail or portable ramp. The landlord must consider your request and cannot unfairly refuse without a good reason.
2. Does my landlord have to pay for major adaptations like permanent ramps?
   For significant changes, funding is usually available through a Disabled Facilities Grant (DFG) from your local council, not directly from the landlord. However, the landlord must still allow the adaptation if it is deemed reasonable and practicable.
3. What should I do if my landlord refuses my request?
   First, try to resolve the issue in writing. If this fails, seek advice from Shelter Cymru or approach the Residential Property Tribunal Wales for help.
4. Do these rules apply to private and social housing landlords?
   Yes, under the Equality Act 2010 and Renting Homes (Wales) Act 2016, both private and social landlords must consider reasonable adjustment requests.
5. Can my landlord charge me extra rent for making my home accessible?
   No, landlords are not allowed to increase rent solely because a disability adaptation has been made as a reasonable adjustment.

Key Takeaways for Renters in Wales

• Landlords in Wales must consider requests for ramps, rails, and other accessible adaptations as 'reasonable adjustments' under the Equality Act 2010.
• Major adaptations may involve a Disabled Facilities Grant—contact your local council for support.
• If a landlord refuses a reasonable adaptation request, free advice and dispute resolution are available through Shelter Cymru, Citizens Advice, and the Residential Property Tribunal Wales.

In short, the law protects Welsh renters needing accessibility improvements, but the process may involve council grants or tribunals in some cases.

Need Help? Resources for Renters

• Disabled Facilities Grant information (GOV.UK)
• Shelter Cymru advice for renters
• Residential Property Tribunal Wales – handles official housing disputes and adjustments
• Equality and Human Rights Commission
• Citizens Advice Wales – Housing and discrimination
• For DFG application forms, visit your local council website

---

1. The Equality Act 2010 protects disabled people in housing across Wales.
2. See Renting Homes (Wales) Act 2016 for landlord obligations and tenant rights in Wales.
3. Official guidance on reasonable adjustments: EHRC Guide for Landlords.
4. Apply for DFG via GOV.UK DFG Application or your local council.
5. Dispute housing matters through the Residential Property Tribunal Wales.

Categories

Tenant Rights & Responsibilities Rent, Deposits & Increases Tenancy Types & Agreements Moving In & Out Procedures Repairs, Maintenance & Housing Standards Eviction Notices & Repossessions Shared Housing, HMOs & Lodgers Discrimination, Harassment & Accessibility Utilities, Bills & Council Tax Affordable Housing, Social Housing & Benefits Dispute Resolution & Housing Tribunals Health, Safety & Fire Regulations Privacy, Landlord Entry & Surveillance Unusual & Special Tenancy Situations Renters’ Insurance & Liability Homelessness Support & Post-Eviction Help Landlord Duties, Licensing & Penalties Housing Law, Legal Updates & Case Studies Mental Health, Disability & Vulnerable Renters’ Rights Rent Repayment Orders & Compensation