What is an improvement notice?
An improvement notice is an enforcement tool usually issued by a local authority when a property has hazards under the Housing Health and Safety Rating System (HHSRS). The notice tells the person responsible (usually the landlord) what action is required to remove the hazard and by when. Local authorities base these notices on inspections and may follow the HHSRS guidance.
Who can appeal and where?
Typically a landlord or the recipient of the notice can appeal the notice to the First-tier Tribunal (Property Chamber). Tenants may not themselves normally appeal the notice, but you can be a respondent, submit evidence and ask the tribunal to consider how the notice affects you. Learn how to contact and apply to the tribunal for property matters on GOV.UK[1].
Key steps before you appeal
- Gather dated evidence such as photos, videos and repair requests showing the hazard or condition.
- Check the notice for appeal deadlines and any time limits so you do not miss the filing window.
- Read the notice carefully to understand what is required and who the notice names as responsible.
- Contact the local authority to ask for clarification and any inspection reports they relied on.
- Keep a written log of calls, dates and what was said to build a clear record.
Filing the application and official forms
There is no standard public form number for an improvement notice; the notice itself is issued by the local authority under housing enforcement procedures. If you need to appeal or respond to proceedings, applications and case details for the First-tier Tribunal (Property Chamber) are handled through GOV.UK’s property tribunal pages and HMCTS online services. Practical example: if a landlord appeals an improvement notice and you are a tenant, use the tribunal guidance page to find how to submit evidence and how to register as a party via the tribunal’s application process.
Relevant forms and where to find them:
- Improvement notice (Housing enforcement) — issued by your local authority; keep the original notice and any accompanying inspection report when preparing your response; see HHSRS guidance on GOV.UK for details (HHSRS).
- Application to First-tier Tribunal (Property Chamber) — use the tribunal application and guidance pages on GOV.UK to apply or to respond; follow the online instructions and include copies of the notice and supporting evidence.
Evidence and hearing tips
When you prepare evidence for the tribunal:
- Photograph hazards with dates and locations, and keep original messages about repairs.
- Get written statements from neighbours or anyone else affected, signed and dated where possible.
- Save invoices, estimates or reports from contractors that show ongoing problems or repair costs.
- Note any deadlines given by the tribunal and the local authority and respond within those times.
Relevant legislation
Key acts for residential tenancy matters in England and Wales include the Housing Act 1988 and the Rent Act 1977, which govern tenancy types and rent protections.[2][3]
FAQ
- Can a tenant appeal an improvement notice?
- Usually the person named on the notice (often the landlord) has the formal right to appeal, but tenants can participate, submit evidence and ask the tribunal to consider tenant impacts.
- How long do I have to respond?
- Deadlines vary by notice and tribunal process; check the notice and tribunal directions immediately and seek advice if you are close to time limits.
- What if my landlord does not carry out needed repairs?
- You can report hazards to your local authority, who may inspect and issue an improvement notice; you can also raise the issue in tribunal proceedings if it relates to a current appeal or application.
How-To
- Read the improvement notice and note the deadlines and the name of the person the notice is served on.
- Gather all evidence: dated photos, messages, repair receipts and a short timeline of events.
- Use the First-tier Tribunal (Property Chamber) guidance on GOV.UK to submit an application or response and attach the notice and your evidence.
- Tell the local authority and your landlord in writing if you are participating, and keep copies of those messages.
- Attend the hearing or request an adjournment only if there is a good reason and you have asked the tribunal in writing.
Key Takeaways
- Keep organised, dated evidence and a short timeline of events.
- Act fast on deadlines; tribunal and notice timescales can be short.
- Use the First-tier Tribunal guidance and local authority reports when preparing your response.
Help and Support / Resources
- First-tier Tribunal (Property Chamber) - GOV.UK
- Housing Health and Safety Rating System (HHSRS) - GOV.UK
- Housing Act 1988 - legislation.gov.uk
