Preparing a clear, organised statement is one of the most important steps for a tenant bringing a dispute to a housing tribunal in England. This guide explains in plain language how renters can set out facts, list evidence, and show why a decision should go their way. It covers what to include, how to refer to laws that matter, the official application process, and practical examples — all written for people who are not legal experts. You will also find model phrasing, common pitfalls to avoid, and what happens at a hearing.
What the tribunal considers
The First-tier Tribunal (Property Chamber) is the body that decides many residential tenancy disputes; you can find guidance and the online application on GOV.UK.First-tier Tribunal (Property Chamber)[1] The tribunal will consider the facts you set out, the tenancy terms and any relevant law such as the Housing Act 1988 and Rent Act 1977 when they apply.[2][3]
What to include in your statement
- Timeline of events with dates and short notes.
- Clear list of evidence: photos, receipts, messages and logs.
- Copy of your tenancy agreement and any written notices.
- Rent payment records and deposit protection details.
- Repair and maintenance history, including dates and who you contacted.
How to structure your statement
Start with a clear opening
Begin with one short paragraph stating your full name, the property address, tenancy start date and the specific issue you want the tribunal to decide.
Set out the facts in order
Use numbered short paragraphs. Each paragraph should cover one event with the date, what happened and who was involved.
Refer to evidence as exhibits
- Label each document or photo (Exhibit A, Exhibit B) and say which paragraph it supports.
- Include copies of formal notices or applications you filed or received.
Filing, deadlines and the hearing
Use the GOV.UK guidance to apply to the First-tier Tribunal (Property Chamber) and submit your statement and evidence by the deadline given when you apply; the tribunal page explains the online application process and where to upload documents.First-tier Tribunal (Property Chamber)[1] If you are relying on statutory arguments, note which section of the Housing Act 1988 or Rent Act 1977 applies and attach copies or extracts where helpful.[2][3]
FAQ
- What should I put at the start of my statement?
- Begin with your name, tenancy dates and a short summary of the problem.
- How do I label and submit evidence?
- Label exhibits (A, B, C), list them in the statement where they are referenced, and upload copies to the tribunal online application.
- What if I miss a deadline?
- Contact the tribunal promptly to explain and ask for directions; missing strict deadlines can affect the outcome, so act quickly.
How-To
- Gather all evidence such as photos, receipts, messages and repair reports.
- Write a clear timeline of events with dates and short descriptions.
- Draft your statement: opening paragraph, numbered facts, and a short summary of what you want the tribunal to order.
- Submit the statement and exhibits via the tribunal online service and keep proof of submission.
- Prepare for the hearing: bring originals, copies and a short outline of what you will say.
Key Takeaways
- Be concise and factual: short numbered paragraphs help the tribunal follow your case.
- Meet all filing deadlines and keep proof of submission and service.
- Label and reference all evidence so the tribunal can match documents to your statement.
Help and Support / Resources
- First-tier Tribunal (Property Chamber) - GOV.UK
- Housing Act 1988 - legislation.gov.uk
- Rent Act 1977 - legislation.gov.uk
