What To Do If Your Fire Alarms Aren’t Working in Wales

If you’re renting a home or flat in Wales, working fire alarms are not just a safety essential—they’re a legal requirement. Faulty or missing fire alarms put your safety and that of your household at risk, and your landlord has clear responsibilities under Welsh law. This guide breaks down what to do if you find your fire alarms don’t work, how to get the issue resolved, and what steps you can take if your landlord isn’t responding.

Legal Fire Safety Requirements in Welsh Rentals

Landlords in Wales must provide working smoke alarms on every floor of a rental property. Since December 2022, under The Renting Homes (Fitness for Human Habitation) (Wales) Regulations 2022, these alarms must be hardwired or interlinked tamper-proof models. Landlords must also provide a carbon monoxide alarm in any room where there’s a coal, wood, or gas appliance.

• Alarms must be tested and working at the start and throughout your tenancy.
• The Welsh Government outlines detailed fire and carbon monoxide alarm rules.

What Should You Do If Your Fire Alarm Isn’t Working?

If you discover a faulty or missing fire alarm in your rental property, act promptly to protect yourself and comply with the law.

Step-by-Step Action Plan for Renters

• Test the alarms regularly. If it fails, record the date and issue.
• Notify your landlord in writing (email or letter) as soon as you become aware of a problem. Keep a copy for your records.
• Ask for the issue to be fixed urgently, as fire alarms are essential for safety and a legal requirement.

• If your landlord does not respond within a reasonable timeframe (usually within 24–48 hours for urgent repairs), escalate the issue.

Who Handles Enforcement: Renting Homes Wales Tribunal

If your landlord refuses to make your home safe, you can pursue the matter further. The Residential Property Tribunal for Wales deals with housing and fitness for habitation disputes, including issues with fire alarms.

Key Legal Protections

The Renting Homes (Wales) Act 2016 and its subsequent regulations require all rental homes to be fit for human habitation—which specifically includes working fire alarms. If fire safety requirements aren’t met, you have grounds to complain and may be entitled to compensation or the right to withhold rent.

Official Complaint and Forms

If informal requests don’t work, or your landlord won’t act, take the following steps:

• Contact your local council’s Environmental Health: They can serve a Improvement Notice (under the Renting Homes (Wales) Act 2016) to force landlords to fix hazards.
• There is no single standard form for all local authorities, but most councils provide an online housing complaint form (search "report a housing hazard + [your council]"). For example, Cardiff Council - Report a housing hazard.
• If repairs are still not made, you can apply to the Residential Property Tribunal Wales. Use their Case Application Form (Form RPT1) to start your case. This lets you ask the tribunal to decide if the landlord has breached their legal obligations.

Example: If your written requests are ignored for a week, fill in the online council complaint form, and, if nothing changes, download and complete Form RPT1 to start a tribunal case.

How Can You Make Your Case Stronger?

• Always keep a paper or email trail.
• Take dated photos or videos as evidence.
• Note dates of all complaints and repairs.

Quick evidence gathering helps demonstrate that you acted promptly and responsibly.

1. What are my rights if my landlord won’t fix a faulty fire alarm?
   Landlords in Wales must provide and maintain working fire alarms. If your landlord fails to act, you can report the issue to your local council and, if needed, apply to the Residential Property Tribunal for enforcement or compensation.
2. Can I withhold rent if my fire alarms are broken?
   While you have strong rights, you should not stop paying rent without legal advice. Instead, report the issue and follow the outlined steps. If your home is declared unfit, the Tribunal can order remedies or compensation.
3. How quickly should my landlord fix a broken fire alarm?
   Fire alarms are critical safety equipment. Welsh law expects urgent response: landlords should repair or replace alarms within 24–48 hours of being notified.
4. What type of fire alarms must be installed?
   Since 2022, rental homes in Wales require interlinked, hardwired smoke alarms on every floor, plus a carbon monoxide alarm near solid fuel or gas appliances.
5. Who should I contact if my landlord won’t reply?
   Start with your local council's Environmental Health team. If there’s no improvement, escalate to the Residential Property Tribunal Wales.

Need Help? Resources for Renters

• Welsh Government Housing Guidance – official rules and safety requirements
• Residential Property Tribunal Wales – for legal cases about rental safety and disrepair
• Shelter Cymru Advice – free support and advice for private renters
• Local council Environmental Health team – use your council website to report unsafe living conditions directly

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1. Renting Homes (Wales) Act 2016
2. The Renting Homes (Fitness for Human Habitation) (Wales) Regulations 2022
3. Residential Property Tribunal Wales
4. Welsh Government Official Guidance

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