Unfair Terms in Welsh Tenancy Agreements: Your Rights Explained

Tenancy Types & Agreements Wales published: June 29, 2025 Flag of Wales

If you're renting in Wales, understanding what makes a tenancy agreement unfair can help you protect your rights. The law in Wales offers key protections against unfair contract terms, ensuring both renters and landlords have clear and fair responsibilities. This article explains what counts as an unfair term, the relevant legislation in Wales, and the steps renters can take if they think their agreement is unfair.

What Counts as an Unfair Term in a Tenancy Agreement?

Unfair terms in a tenancy agreement are clauses that create an imbalance between a landlord and a renter, to the disadvantage of the renter. Under Welsh law, unfair terms may be deemed unenforceable, meaning your landlord cannot rely on them even if you've signed the agreement.

Common Examples of Unfair Terms

  • Giving the landlord broad powers to evict you without legitimate reasons
  • Requiring you to pay unreasonable penalties or fees
  • Allowing the landlord to change the agreement's terms (like rent) without notice
  • Forbidding you from reporting repairs or maintenance issues
  • Terms that limit your legal rights under Welsh housing law

Tenancy agreements in Wales must comply with both the Renting Homes (Wales) Act 2016[1] and the Consumer Rights Act 2015. The agreement must not put you at a substantial disadvantage or restrict your basic legal protections.

The Law Protecting Renters in Wales

The key law governing tenancy agreements in Wales is the Renting Homes (Wales) Act 2016. This Act makes sure written contracts contain all required rights and responsibilities for both landlords and renters. The Consumer Rights Act 2015 also protects you from unfair terms in contracts, including tenancy agreements.

Key Protections for Welsh Renters

  • Written contract: Your landlord must provide a written contract laying out all terms.
  • Standard occupation contract: This is now the default contract type for most renters in Wales since December 2022.
  • No removal of statutory rights: Landlords can't write terms that remove or weaken your legal rights.

For up-to-date sample contracts and guidance, visit the Welsh Government's Renting Homes guidance page.

Official Forms: Challenging Unfair Terms or Practices

If you believe your tenancy contract contains an unfair term, you can seek help from the Residential Property Tribunal Wales. This tribunal handles most tenancy disputes in Wales.

  • Form: Application to the Residential Property Tribunal Wales – RPTW Application Forms
    Official Tribunal Application Forms
    When to use: If you want to challenge a term or problem in your occupation contract, fill in the relevant RPTW application form. For example, if your landlord is enforcing a term you believe to be unfair, you can apply to have it reviewed. These forms can also be used for rent disputes, eviction issues, or other housing concerns.

Be sure to read the guidance notes on the Tribunal's site. You may need evidence, such as a copy of your contract and any correspondence.

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How Can You Tell if Your Tenancy Agreement Is Unfair?

The UK Government provides clear advice on unfair terms. Generally, a term is unfair if it:

  • Contradicts the law or removes your legal rights
  • Places excessive responsibilities or costs on you that would not be considered "reasonable"
  • Only benefits the landlord, with no protection for the renter
If in doubt, seek free advice before signing—or if you believe your contract may be unfair. You can challenge unfair terms even after signing.

Action Steps: What Should Renters Do?

  • Read your tenancy agreement carefully before signing
  • Raise concerns with your landlord if a term seems unfair
  • Contact a local advice agency or Shelter Cymru for support
  • Apply to the Residential Property Tribunal Wales if you cannot resolve the matter informally

Remember, courts and the Tribunal can rule an unfair contract term is unenforceable.

FAQ: Tenancy Agreements & Unfair Terms in Wales

  1. What if my landlord refuses to change an unfair term in my contract?
    If informal negotiation doesn't work, you have the right to apply to the Residential Property Tribunal Wales to have the term reviewed. The Tribunal can rule that the term is not enforceable.
  2. Are all written terms in tenancy agreements automatically valid?
    No. An agreement cannot override your rights under Welsh housing law or the Consumer Rights Act 2015. Unfair or illegal terms are not enforceable.
  3. Can I challenge a rent increase if it's written into my contract?
    Yes, but only if the increase is unreasonable or breaches legal requirements. Use the Tribunal application if negotiation fails.
  4. Does the Tribunal charge a fee for tenant applications?
    Some applications are free, while others may incur a fee. Check the latest guidance on the Residential Property Tribunal Wales website.
  5. Where can I find sample Welsh occupation contracts?
    You can find sample occupation contracts and guidance on the Welsh Government's Renting Homes guidance page.

Conclusion: What Renters in Wales Need to Remember

  • Tenancy agreements cannot override your legal rights in Wales—unfair terms are not enforceable.
  • The Renting Homes (Wales) Act 2016 and Consumer Rights Act 2015 protect renters from unfair contract terms.
  • You can challenge unfair terms through negotiation, official forms, and the Residential Property Tribunal Wales.

Need Help? Resources for Renters


  1. Renting Homes (Wales) Act 2016
  2. Consumer Rights Act 2015
  3. Residential Property Tribunal Wales
  4. Welsh Government Renting Homes Guidance
  5. UK Government: Unfair Terms in Tenancy Agreements
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights UK

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.