Understanding Social Housing Tenancy Rules in Wales

If you live in social housing in Wales, knowing your tenancy rights is essential—especially when it comes to rent increases, eviction, and repairs. Wales has its own rules for council and housing association tenancies, shaped by recent changes in Welsh housing law. This guide explains the main types of social tenancy, your rights, what to expect from your landlord, and important steps if things go wrong.

Types of Social Housing Tenancy in Wales

Since the introduction of the Renting Homes (Wales) Act 2016, most new social housing agreements in Wales are now called "occupation contracts" instead of traditional tenancies. There are two main types:

• Secure Contract: Usually given by local authorities (councils). Offers strong protection against eviction and succession rights for family members.
• Standard Contract: Typically used by housing associations and some supported housing providers. These offer fewer protections than secure contracts, but your landlord still has clear duties.

Some renters who were given a tenancy before December 1, 2022, might still have older "secure" or "assured" tenancies. These usually transferred automatically to the new Welsh occupation contracts on that date. See official Welsh Government guidance on contract types.

Your Main Rights and Landlord Duties

Under the Renting Homes (Wales) Act 2016:

• Every renter must receive a "written statement of contract" within 14 days of moving in. This details your rights, terms, and landlord responsibilities.
• Your landlord must keep the property safe and fit to live in, carrying out repairs promptly when notified.
• You can stay in your home unless your landlord follows strict legal procedures to end your contract.
• Your landlord must not evict you without a valid reason and proper notice, unless a court authorises it.

Getting Your Written Statement

The written statement is crucial. If you haven't received it, ask your landlord in writing. If they fail to provide it, you might be eligible for compensation.

Eviction Notices and Processes

Before eviction, landlords must give proper notice, usually using a prescribed official form:

• RHW16 – Notice Seeking Possession (Section 173 Notice)
  Used by landlords to end a standard occupation contract (for example, a housing association home), usually requiring six months' notice for no specific reason.
  Official form and explanation: Notice Seeking Possession under Section 173.
  Example: If your housing association landlord decides to end your contract without fault, they must send you Form RHW16 and give you time to find alternative accommodation.
• RHW19 – Standard Contract Notice for Serious Rent Arrears
  Issued if you owe serious rent arrears. The notice period may be shorter.
  Official form: Serious Rent Arrears (RHW19).

Your landlord must also apply to the court if you refuse to leave. The official tribunal handling tenancy-related cases in Wales is the Residential Property Tribunal Wales.

Rent Increases in Social Housing

Rents usually increase once a year. Your landlord must give you at least two months' written notice of any change. If you feel the increase is unfair, you can:

• Ask your landlord for a clear explanation of the new amount.
• Challenge the increase with the help of a tenant support service or through the Residential Property Tribunal Wales if necessary.

Action tip: Always respond in writing within the notice period if you intend to challenge a rent rise.

Repairs and Maintenance in Social Homes

Your social landlord must maintain the structure, exterior, and key services in your home—such as heating, plumbing, and electrical wiring.

What To Do If Things Go Wrong

• Keep records of all communication with your landlord.
• Know which forms to expect before eviction. Don’t leave your property until you’ve received an official order from the court.
• If you feel you’re being treated unfairly, seek advice promptly from official tenant support services in Wales.

Frequently Asked Questions

1. What is an occupation contract in Wales?
   An occupation contract is the tenancy agreement for most renters in Wales since December 2022, replacing old tenancy types. It sets out you and your landlord’s rights and duties under law.
2. Can my social landlord evict me without a reason?
   Most social landlords must have a valid legal reason to evict you, and they must follow the correct process, using official forms and giving you written notice.
3. How much notice does my landlord need to give before evicting me?
   Usually, at least six months' written notice is required for a standard contract (RHW16), unless eviction is for arrears or misconduct where it may be shorter.
4. What if my rental home needs urgent repairs?
   Report repairs in writing to your landlord. If they are not done, you can contact your local council or the Residential Property Tribunal Wales for help.
5. Can I challenge a rent increase in social housing?
   Yes, you can question or challenge the increase through your landlord or, if needed, the Residential Property Tribunal Wales. Always respond promptly in writing.

Conclusion: Key Takeaways for Social Renters in Wales

• Know the type of contract you hold—this affects your rights.
• Expect to receive a written statement and proper legal notice before any eviction or major change.
• If issues arise, use official forms, keep written records, and seek support from trusted organisations and tribunals.

With this knowledge, you’ll be better prepared to deal with challenges and protect your rights as a social housing renter in Wales.

Need Help? Resources for Renters

• Residential Property Tribunal Wales – Apply or find guidance about tenancy disputes and appeals
• Welsh Government: Social Housing Occupation Contracts – Tenant and landlord guidance
• Housing Justice Cymru – Information and support for Welsh tenants
• Contact your local council’s housing advice service for specific help in your area

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1. Renting Homes (Wales) Act 2016
2. Welsh Government guidance: occupation contracts
3. Residential Property Tribunal Wales
4. Section 173 Notice: RHW16
5. Serious Rent Arrears: RHW19

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