Tenancy Agreements for Care Leavers and Young People in Wales

Being a young person or care leaver renting in Wales can feel overwhelming. This guide explains in clear language what a tenancy agreement is, what common clauses mean, and what rights tenants have if there are problems with rent, deposits, repairs or eviction. It covers practical steps to check before you sign, how to record problems, when to ask your landlord for repairs, and how to raise a dispute with the First-tier Tribunal (Property Chamber). The aim is to give care leavers and young people the information they need to keep safe, budget for rent and deposits, and use official forms and tribunals when necessary, without assuming prior legal knowledge.

Understanding tenancy agreements

Most private rented homes are let on written tenancy agreements. Read the whole document and check key items: the type of tenancy, how much rent you must pay, when it is due, deposit terms and any house rules. If anything is unclear, ask the landlord for a clear written note before you sign.

• Rent amount, frequency and any permitted increases, including how and when you must pay.
• Length of the tenancy, notice periods and deadlines for giving notice to move out.
• Who is responsible for repairs and how quickly the landlord will fix urgent problems.
• Deposit details, where it is protected and the process to reclaim it at the end of the tenancy.

Legal framework and official routes

Residential tenancies in Wales fall under the legal framework used in England and Wales, including the Housing Act 1988^[1] and the Rent Act 1977^[2]. If an issue cannot be resolved with the landlord, applications and disputes are handled by the First-tier Tribunal (Property Chamber) in most housing cases in Wales^[3]. You can use the Tribunal to resolve deposit disputes, disrepair claims and some rent or possession matters.

When to use official forms and what they are for

Official forms and applications are used when a tenant or landlord needs a legal decision. Below are common examples with practical, tenant-focused uses and when to use them.

• Application form for the First-tier Tribunal (Property Chamber) — use this to raise a dispute about a deposit or request a decision on repairs when informal negotiation fails; complete the tribunal application and attach evidence of your attempts to resolve the issue.
• Possession or claim forms (court forms such as an N5 claim form) — these are used by landlords to seek possession; if you receive such a form, respond promptly and seek advice or representation.
• Evidence bundles and schedules — not an official numbered form but essential when filing a tribunal application: include dated photos, copies of the tenancy, receipts and contact logs to support your claim.

If you are unsure which form to use, the First-tier Tribunal (Property Chamber) website explains the correct application and attachments for Wales^[3]. Where possible try mediation or a formal written complaint to the landlord first, then use tribunal forms if that does not resolve the problem.

Deposits, repairs and your immediate steps

Deposits in Wales must be protected in a recognised Tenancy Deposit Scheme; ask your landlord for the scheme name and proof of protection in writing. For urgent repairs (no heating, major leaks, unsafe electrics) tell the landlord right away in writing and keep records of the report and any responses. If a landlord does not act within a reasonable time, you can apply to the tribunal for an order requiring repairs or for compensation, using the tribunal application process^[3].

What to do if you get a notice or face eviction

If you receive any legal notice or court papers, read them carefully and note deadlines. Do not ignore a notice; missing a deadline can limit your rights. You may be able to challenge an invalid notice, raise repayment or disrepair counterclaims, or ask the tribunal or court to consider your circumstances as a care leaver.

• Check any deadline or hearing date and start gathering evidence immediately.
• Contact local support services and the tribunal for guidance if you cannot resolve the notice with the landlord.

FAQ

Can a landlord refuse to rent to a care leaver because of their status?

It is unlawful to discriminate for certain protected characteristics, but being a care leaver alone is not a listed protected characteristic; if you suspect unfair treatment, keep records and seek advice from housing authorities or the tribunal.

How can I get my deposit back if the landlord says there is damage?

Provide evidence of the condition when you moved in and out, check the deposit protection scheme for dispute resolution, and apply to the First-tier Tribunal (Property Chamber) if you cannot agree.

What if my landlord won’t do urgent repairs?

Report the issue in writing, allow a reasonable time for repair, and apply to the tribunal for an order if the landlord does not act; keep copies of all communications and photos of the problem.

How-To

1. Check your tenancy agreement and collect evidence: tenancy, photos, receipts and written reports of contact with the landlord.
2. Try to resolve the issue with a clear written request to the landlord, stating the problem, what you want done and a reasonable deadline.
3. If informal steps fail, prepare and submit the correct application form to the First-tier Tribunal (Property Chamber) with your evidence.
4. Attend the hearing or provide written statements; explain your situation calmly and present your documents in order.
5. If the tribunal orders repairs, repayment or other remedies, follow the order and keep records until the matter is closed.

Help and Support / Resources

• First-tier Tribunal (Property Chamber) - GOV.UK
• Housing Act 1988 - legislation.gov.uk
• Rent Act 1977 - legislation.gov.uk

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1. [1] Housing Act 1988 - legislation.gov.uk
2. [2] Rent Act 1977 - legislation.gov.uk
3. [3] First-tier Tribunal (Property Chamber) - GOV.UK