Landlord Responsibilities for Ramps and Disability Aids in Wales

Many renters in Wales rely on accessible housing, especially if they or someone in their household has a disability. If you are wondering whether your landlord must install features like ramps or other aids to help you live independently, this guide explains the law, your rights, and your options in simple terms.

Landlords' Legal Duties Around Disability Adjustments in Wales

In Wales, laws protect renters from discrimination and require landlords to make certain changes (called "reasonable adjustments") if a disabled tenant needs them. These rules mainly come from the Equality Act 2010¹ and parts of Welsh housing legislation like the Renting Homes (Wales) Act 2016².

What Counts as a Reasonable Adjustment?

A reasonable adjustment is a change that helps a disabled person use and enjoy their home. Examples include:

• Allowing a tenant to install a ramp at the front entrance
• Fitting grab rails or lever taps
• Removing or changing a physical barrier inside or outside the property

Not every change counts as a "reasonable adjustment," and not all must be paid for or directly installed by the landlord, but landlords can’t say no to changes without a strong reason. Usually, the landlord must allow these changes but may not have to pay for them, unless the property is a common area in blocks of flats or managed buildings.

Are Landlords Required to Pay for or Install Ramps?

Generally, landlords in Wales are not automatically required to install ramps or aids at their own expense in a rented property. However:

• They cannot unreasonably refuse permission if you want to make adaptations (like installing a ramp) at your own or a grant's expense
• If you live in a flat with shared entrances or common spaces, the landlord or building manager has more clear duties to consider adjustments for disabled tenants
• If you receive council assistance, a Disabled Facilities Grant (DFG) might pay for the work

If you need an adaptation—like a ramp or grab rail—you should request this in writing. The landlord can only refuse with good cause (such as significant cost or damage to their property).

Requesting Changes: Steps for Welsh Renters

Here’s how to seek adaptations or changes for better accessibility in your home:

• Talk to your landlord first. Explain what you need and why.
• Apply for a Disabled Facilities Grant (DFG) through your local council. This government support can cover costs for things like ramps, walking aids, or wider doors.
• Your council will usually carry out an assessment to decide what changes are necessary.

If your landlord refuses your request, you can challenge their decision. For council or housing association tenants, additional rights may apply under your tenancy agreement.

Official Forms You May Need

• Disabled Facilities Grant Application (Wales)
  When to use: To request funding for adaptations (e.g., ramps, shower rails, widened doorways).
  How to use: Apply via your local council website. The council will arrange a needs assessment and process the form.
  Apply for a Disabled Facilities Grant
• Equality Act 2010 Complaint
  When to use: If your landlord refuses a reasonable adjustment without proper justification.
  How to use: Raise a complaint in writing directly with your landlord. If unresolved, you may proceed to the appropriate tribunal (see below).

What If the Landlord Refuses Reasonable Adjustments?

If you believe your landlord is discriminating against you or is unreasonably denying adaptation requests, you have the right to:

• Make a formal complaint to the landlord in writing
• Seek help from your local council housing team or an advice service
• Apply to the Residential Property Tribunal for Wales if the issue can’t be resolved (for some disputes including discrimination and reasonable adjustments)

Seeking help early from a tenant support service can resolve many disputes quickly and amicably.

FAQ: Accessibility, Ramps, and Landlord Duties in Wales

1. Can my landlord refuse to let me install a ramp?
   No, your landlord can't unreasonably refuse permission for a ramp or other disability aid, but you may need to cover the cost or secure a grant.
2. Who pays for adaptations like ramps or handrails?
   Usually, the tenant pays (or via a Disabled Facilities Grant), but the landlord must usually agree to reasonable changes unless they have a valid reason for saying no.
3. What if my landlord ignores my request for adjustments?
   Put your request in writing and contact your local council. If the issue remains, you may be able to take your case to the Residential Property Tribunal for Wales.
4. Do these rules apply to private as well as council or housing association landlords?
   Yes, the Equality Act 2010 applies regardless of landlord type. All must consider reasonable adjustments for disabled tenants.
5. Can I be evicted for asking for disability adaptations?
   It's unlawful for a landlord to evict you or retaliate for requesting a reasonable adaptation under the Equality Act.

Conclusion: What Welsh Renters Should Know

• Landlords in Wales usually must allow reasonable disability adaptations, such as ramps, though you may need to apply for a grant to cover the costs.
• If your landlord unreasonably refuses, you have the right to challenge their decision through formal complaints or tribunals.
• Start by talking to your landlord and consider council or support services for extra help.

Understanding your rights empowers you to request necessary aids and live safely and comfortably in your rented home.

Need Help? Resources for Renters

• Welsh Government: Housing Support and Advice
• Apply for a Disabled Facilities Grant (official site)
• Residential Property Tribunal for Wales (tribunal for tenancy and housing disputes)
• Equality and Human Rights Commission: Housing Guides
• Shelter Cymru: Adapting Your Home

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1. Equality Act 2010, Part 4: Premises
2. Renting Homes (Wales) Act 2016

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