Legal basis and your rights
Landlords have a legal duty to keep gas and electrical installations safe while tenants have a right to quiet enjoyment and reasonable privacy in Wales. Under the Housing Act 1988 and related rules tenants are protected from unlawful entry and may ask for proof of safety checks and records.[4][5] If you cannot resolve a problem with your landlord you can apply to the First-tier Tribunal (Property Chamber) for a decision about access or compliance.[3]
What landlords should do before a safety visit
- Give at least 24 hours' notice and an estimated time window for the inspection.
- State the reason for entry and confirm the visit is specifically for gas or electrical safety inspections.
- Arrange for a registered engineer and bring the safety record or electrical report document to the appointment.
- Provide a copy of the gas safety record or electrical inspection report within 28 days of the check where required.
- Respect reasonable requests about access times and any agreed privacy arrangements during the visit.
Gas safety checks
Gas appliances must be checked annually by a Gas Safe registered engineer. The engineer issues a gas safety record (often called a CP12 or gas safety certificate) showing any defects and the checks carried out; tenants should be given a copy when requested or within the timelines set out by regulation.[1] If you have an immediate safety concern (smell of gas, carbon monoxide alarm) call the emergency services and the gas emergency number on GOV.UK immediately.
Electrical safety checks
Landlords must ensure electrical installations are safe and arrange periodic inspections and testing (an Electrical Installation Condition Report, EICR) where required by the electrical safety regulations. The EICR sets out needed repairs and the timescales for remedial work; landlords should provide a copy of the report to tenants on request and keep records of remedial actions.[2]
If a landlord tries to enter without proper notice
If a landlord attempts to enter without giving the agreed notice or outside the agreed time, you may refuse entry unless there is an emergency. Keep a written record of the request and any communication, including dates and times, and ask the landlord to confirm future visits in writing. If the landlord insists or repeatedly breaches your privacy you can apply to the First-tier Tribunal (Property Chamber) or seek local authority advice on safety compliance.[3]
Official forms and records tenants should know
Below are the main official records and administrative documents you may see or ask for, with practical examples for tenants.
- Gas Safety Record (CP12) — form number: no single national form number; often called a CP12. Used after an annual gas check to record results. Example: you ask your landlord for a copy and they provide the CP12 showing the engineer's name, registration and any remedial work needed.[1]
- Electrical Installation Condition Report (EICR) — form number: not a numbered government form but a formal engineer's report. Used to record inspection outcomes and required repairs. Example: you receive an EICR showing a 30-day remedial period for a live fault and a landlord arranges repairs.
- First-tier Tribunal application — form/name: application portal or guidance on making an application to the Property Chamber. Used when a dispute about access or safety cannot be resolved. Example: after repeated unlawful entry you apply for an order confirming access arrangements and costs.[3]
FAQ
- Can my landlord enter without my permission for a safety check?
- Your landlord should give proper notice and an agreed time. In an emergency they may enter without permission but for routine gas or electrical safety checks they must follow notice rules and show identification.
- How long before an inspection must I be told?
- There is no single national notice length for all checks, but landlords normally give at least 24 hours' notice and an estimated time window; check your tenancy agreement for any locally agreed arrangements.
- What records should I be given?
- You should be able to see the gas safety record (CP12) after a gas check and a copy of the EICR after electrical inspections; keep copies for your records.
- Who enforces safety standards?
- Local authorities enforce housing standards and the First-tier Tribunal (Property Chamber) can hear disputes between landlords and tenants about access or compliance.
How-To
- Read your tenancy agreement to check any agreed notice or access clauses.
- Ask the landlord in writing to confirm the inspection date, time window and the engineer's name before the visit.
- On the day, ask to see the engineer's ID and take a photo of the safety record or report if given.
- If the landlord refuses to provide records or keeps entering without notice, contact your local authority housing team or the Property Chamber for advice.
- If you need a formal decision, follow the First-tier Tribunal application guidance and keep all evidence to support your case.
Key Takeaways
- Landlords must arrange safety checks but must respect reasonable notice and privacy for tenants.
- Keep copies of any Gas Safety records (CP12) and EICR reports you receive.
- If you cannot resolve access or safety concerns, the First-tier Tribunal (Property Chamber) can hear disputes.
Help and Support / Resources
- Gas safety checks and gas safety certificates
- Electrical safety standards guidance
- First-tier Tribunal (Property Chamber)
