Moving into a new home in Wales is exciting, but there are some important steps renters should take before picking up the keys. Understanding your rights and responsibilities now can help prevent stressful disputes later. The following guide covers the essentials under Welsh law, including official forms, required documents, and practical tips for your first days in the property.
Check Your Tenancy Agreement
Before you move in, read your tenancy agreement carefully. In Wales, most new tenancies are called “occupation contracts” under the Renting Homes (Wales) Act 2016[1]. This document outlines your rent amount, deposit terms, maintenance responsibilities, and notice periods.
- Make sure both you (the contract-holder) and your landlord sign the agreement.
- Request a written copy—landlords in Wales are legally required to provide one within 14 days of occupation.
- If anything is unclear, ask for an explanation or contact Welsh housing advice services.
Understand Your Deposit and Prescribed Information
If you’re paying a deposit, your landlord must register it with a government-approved tenancy deposit protection scheme, such as The DPS. They must give you ‘prescribed information’—details about the scheme—within 30 days.
- Form: There’s no single official deposit form, but the landlord must give you written confirmation and scheme details.
- Ask for a copy of the deposit registration confirmation and keep it safe.
- For more, see the Welsh Government's deposit protection guide.
Landlord Registration: Rent Smart Wales
Your landlord or their agent must be registered with Rent Smart Wales. You can check this using the official public search tool. This helps ensure your landlord meets legal standards and ongoing property management responsibilities.
- If you have doubts, use the Rent Smart Wales Register Checker.
- If your landlord is not registered, report your concern to Rent Smart Wales for investigation.
Request an Inventory (Schedule of Condition)
Inventories provide an accurate record of the property's condition and contents. These protect both you and the landlord in case of disputes about damage or missing items when you move out.
- Form: There is no mandatory official inventory form, but landlords often supply one. If not, create your own with photos and descriptions.
- Have both parties sign and date the inventory before moving in or soon after.
- For guidance, see the Welsh Government guide for tenants.
Gas Safety, Electrical Safety, and Energy Performance
Landlords in Wales must provide you with:
- A valid Gas Safety Certificate (CP12), renewed annually
- An Electrical Installation Condition Report (EICR), required at least every five years
- An Energy Performance Certificate (EPC) before you move in
Never move in without receiving these official documents. For safety concerns, report to your local authority's environmental health team.
Know Your Rights: Official Forms and How to Use Them
- RHW2: Notification of Joint Contract-Holder Transfer
- When used: If you're joining, leaving, or transferring a contract (for example, a flatmate move-in or change), submit RHW2.
- Find RHW2 and guidance here.
- RHW20: Notice to end an occupation contract by contract-holder
- When used: To end your fixed-term or periodic contract, you must give your landlord written notice using RHW20.
- Access RHW20 and details here.
Contacting the Tribunal
Disputes in Wales are handled by the Residential Property Tribunal Wales. You can apply if you believe your landlord failed their duties under your contract or the law. The tribunal can decide on rent assessment, deposit disputes, and more.
Checklist: What to Do Before You Move In
- Read and understand your occupation contract
- Check the landlord’s Rent Smart Wales registration status
- Secure written details of your deposit scheme and prescribed information
- Review and sign the inventory, noting any damage or missing items
- Obtain gas safety, electrical safety, and EPC certificates
- Know how and when to use official forms (such as RHW2 or RHW20)
Being prepared with these steps protects your deposit and your rights.
FAQs for Renters in Wales
- What certificates should my landlord provide before I move in?
Your landlord must give you a valid Gas Safety Certificate, an up-to-date Electrical Installation Condition Report, and a current Energy Performance Certificate. - How can I check if my landlord is registered?
You can check your landlord’s Rent Smart Wales registration using their official register checker. - What should I do if I do not receive prescribed deposit information?
Contact your landlord immediately. If you don’t get the details within 30 days, seek support from the deposit protection scheme or contact your local council. - Can I negotiate the terms of my occupation contract?
Yes, you can discuss terms with your landlord before signing. Ensure any agreed changes are put in writing and signed by both parties. - Who handles disputes about my tenancy in Wales?
The Residential Property Tribunal Wales deals with disputes regarding occupation contracts, rent, or deposits.
Conclusion: Key Takeaways for New Renters
Before moving into your new place in Wales:
- Check all legal paperwork and landlord registration
- Ensure your deposit is protected and prescribed information is provided
- Confirm you have received necessary safety certificates and a detailed inventory
These steps can help prevent common issues and ensure your renting experience starts smoothly.
Need Help? Resources for Renters
- Rent Smart Wales — For checking landlord registration and complaints
- Welsh Government: Get help with housing — Housing rights, homelessness support, and advice
- Residential Property Tribunal Wales — For disputes over contracts, deposits, and rent
- Deposit Protection Service Wales — Registering and disputing tenancy deposits
