Support Services and Legal Rights for Tenants with PTSD in Scotland

If you're a tenant in Scotland living with Post-Traumatic Stress Disorder (PTSD), you have important rights and access to support services designed to help you feel safe and secure in your home. Scottish housing law protects people with mental health conditions as disabilities, ensuring fair treatment and reasonable adjustments where needed. This article explains your rights and available support, links to official forms, and shows where to get help if you're facing difficult situations like eviction, rent increases, or property issues.

Your Rights as a Tenant with PTSD in Scotland

Scottish law recognises mental health conditions such as PTSD as disabilities under the Equality Act 2010[1]. Landlords must not discriminate against you because of your mental health and may need to make reasonable adjustments during your tenancy.

  • Reasonable adjustments: Examples include allowing a support animal, flexibility with visit times, or adapting complaint handling to suit your needs.
  • Right to repairs and safe housing: Your landlord must keep your home wind and watertight, and maintain heating, plumbing, and electrics under the Private Housing (Tenancies) (Scotland) Act 2016[2].
  • Protection from eviction: If you are facing eviction and have a mental health condition, you may be eligible for additional protections. The First-tier Tribunal (Housing and Property Chamber) reviews such cases.

Getting Support with Your Tenancy

There are several Scotland-based national and local resources for tenants experiencing PTSD. These organisations can help with advocacy, complaints, or signposting to mental health services:

The Scottish Government ensures landlords provide safe, habitable homes and do not treat tenants unjustly due to disability or mental health.

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Official Forms and Practical Steps

When dealing with repairs, discrimination, or eviction, using the correct official forms is crucial. Here's how to use them:

  • Repair Issues: Application to the First-tier Tribunal (Housing and Property Chamber)
    Repairing Standard Application Form[3] (No official number).
    Use: If your landlord refuses to make necessary repairs after you've asked in writing, you may complete and submit this form to the First-tier Tribunal (Housing and Property Chamber) for enforcement.
    Example: You report mould or broken heating due to your PTSD symptoms being triggered. If unresolved, you fill in this form and submit it as described on the Tribunal's website.
  • Notice to Leave / Notice of Eviction
    Notice to Leave
    Use: Landlords must issue this official notice before they can start eviction proceedings. If you receive one and believe you are being discriminated against, seek advice or respond before deadlines.

The First-tier Tribunal (Housing and Property Chamber) handles disputes and applications in private tenancies. You can learn more and access forms on their official website.[4]

If you face crisis or harassment, contact your local council's homelessness or housing options team immediately for urgent assistance.

How to Request Reasonable Adjustments

If you need changes to your tenancy or how you communicate with your landlord because of PTSD, you can:

  • Write to your landlord (by email or letter) clearly outlining your needs and referencing your PTSD as a disability protected by the Equality Act 2010.
  • Request a response within 14 days and keep a copy for your records.
  • If refused, seek help from Citizens Advice Scotland or contact the Tribunal.

Taking these steps can help ensure your rights are considered and protected during your tenancy.

Common Questions About Support Services and Rights

  1. What protections do tenants with PTSD have against eviction in Scotland?
    Tenants with PTSD are protected under the Equality Act 2010 as having a disability. If eviction is pursued, landlords must not discriminate and should consider the impact on your mental health. In certain cases, you can raise your situation with the First-tier Tribunal (Housing and Property Chamber) who will consider your needs and the law.
  2. How can I report my landlord for discrimination because of my PTSD?
    You can first raise your concerns in writing, referencing the Equality Act and your disability. If this does not resolve the issue, contact the Equality Advisory and Support Service (EASS) or the Tribunal for advice and possible escalation.
  3. What should I do if repairs are affecting my mental health?
    Ask your landlord in writing to fix repair issues, stating the impact on your health. If repairs are not completed, use the Repairing Standard Application Form to apply to the Tribunal.
  4. Is my landlord allowed to increase my rent due to my disability?
    Your landlord cannot increase your rent because of your disability. All rent increases must follow the legal process under the Private Housing (Tenancies) (Scotland) Act 2016, and you can challenge unfair increases.
  5. Where can I get support if I feel overwhelmed as a tenant?
    Contact organisations such as SAMH or Citizens Advice Scotland for confidential advice and support, or speak to your local council's housing team.

Summary: Key Takeaways for Scottish Tenants with PTSD

  • Tenants with PTSD are protected under Scottish equality and housing laws.
  • Official forms and the First-tier Tribunal (Housing and Property Chamber) help resolve rental disputes.
  • Support organisations and council services can help if you need extra assistance or are facing discrimination.

Being informed helps you protect your rights and access the support you need as a renter in Scotland.

Need Help? Resources for Renters


  1. Equality Act 2010
  2. Private Housing (Tenancies) (Scotland) Act 2016
  3. Repairing Standard Application Form (PDF)
  4. First-tier Tribunal for Scotland (Housing and Property Chamber)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights UK

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.