Who is responsible for shared stair maintenance?
Shared staircases (often called "closes" or communal hallways) are usually maintained by the landlord or by a factor/management company if the building has one. The Private Housing (Tenancies) (Scotland) Act 2016 sets out repairing duties for private landlords and your tenancy agreement may add specific obligations.[1] If the landlord controls the common parts they are generally responsible for structural and safety repairs; your obligations are normally limited to keeping your own flat or door area in reasonable condition.
How to request repairs for a shared stair
- Give a written notice to your landlord or letting agent describing the defect, naming the shared stair, and asking for repair within a reasonable timescale.
- Collect evidence: take date-stamped photos, note times, and keep copies of messages and receipts to support your request.
- Report immediate hazards to your local authority if the stair presents a safety risk; councils enforce housing standards and can take action.
- Apply to the First-tier Tribunal (Housing and Property Chamber) if the landlord fails to act; the tribunal can issue enforcement orders.
Official forms and examples
- Application to the First-tier Tribunal (Housing and Property Chamber) for a Repairing Standard — use this when a landlord will not fix essential communal repairs; example: after two written requests and no action, you apply to have an enforcement order issued.[2]
- Written Repair Request (tenant notice) — no formal number; send a dated letter or email specifying the defect, who is affected, and your requested timescale (for example, 14 days for non-urgent repairs).
- Local authority complaint or hazard report — use your council's housing or environmental health complaint form if the stair is dangerous; the Scottish Government explains reporting and enforcement routes.[3]
What to expect from the process
After you send a written notice the landlord should inspect and give a timescale. If they agree, keep copies of that promise and any invoices. If the landlord refuses or ignores the request you can ask the Housing and Property Chamber to consider your application; it will check the facts and may hold a hearing or decide on written evidence only.[2]
FAQ
- Who pays for shared stair repairs?
- The landlord or factor generally pays for structural and communal repairs unless your tenancy agreement says otherwise; however, tenants may be responsible for damage they or their visitors caused.
- How long should I wait for a repair before applying to the tribunal?
- There is no single deadline, but you should give a reasonable written notice (for example 14–28 days depending on urgency) and document attempts to resolve the issue before applying.
- Can I withhold rent for a broken shared stair?
- Withholding rent is risky and can lead to enforcement by the landlord; use the written-notice route, report hazards to the council, and consider a tribunal application instead.
How-To
- Write and send a dated repair notice to your landlord describing the shared stair problem and the harm or risk it causes.
- Gather evidence: photos, witness names, copies of messages and any costs you incurred.
- Report immediate dangers to your local council's housing or environmental health team.
- Apply to the First-tier Tribunal (Housing and Property Chamber) using the tribunal's application form and include your evidence and copies of written notices.
Key Takeaways
- Landlords usually must maintain shared stairs under Scottish tenancy law.
- Always use dated written notices and gather clear evidence before escalating.
- The Housing and Property Chamber can issue enforcement when landlords fail to repair.
Help and Support / Resources
- Housing and Property Chamber, First-tier Tribunal for Scotland
- [1] Private Housing (Tenancies) (Scotland) Act 2016
- [3] Scottish Government: private rented sector guidance
