What is mediation?
Mediation is a voluntary, confidential meeting where an independent mediator helps a tenant and landlord discuss problems and agree practical solutions. It is usually quicker, less formal and less stressful than a tribunal hearing, and aims to produce a written agreement both sides can follow.
When is mediation an option?
Mediation can be used for a range of tenancy issues in Scotland, including unpaid rent, repair disputes, or agreeing a move-out schedule. The Private Housing (Tenancies) (Scotland) Act 2016 sets out grounds and procedures for private tenancies and for how notices and referrals work[1]. If a landlord serves a Notice to Leave and then applies to the First-tier Tribunal (Housing and Property Chamber), you can still propose mediation at any reasonable stage before an order is made[2].
- Avoid a tribunal hearing by reaching an agreement on issues like tenancy end dates or behaviour.
- Agree a payment plan for rent arrears so you can stay while repaying agreed amounts.
- Set a timetable for repairs and maintenance that both sides accept.
- Agree a clear move-out date and condition to avoid later disputes over deposit deductions.
Official notices and forms
As a tenant you will commonly see two official documents: the landlord's Notice to Leave, and an application to the First-tier Tribunal (Housing and Property Chamber) if the landlord seeks an order for possession. The Private Housing (Tenancies) (Scotland) Act 2016 explains the grounds for notices and the information a Notice to Leave must contain[1]. The Tribunal publishes guidance and the application forms landlords use to ask for orders; tenants may also use the Tribunal pages to find complaint and representation information[2].
- Notice to Leave — name: "Notice to Leave" (used by landlords to say why a tenancy must end). Example: if a landlord gives 84 days' notice for persistent rent arrears, you can ask for mediation to discuss a repayment plan.
- Tribunal application — name: "Application to the First-tier Tribunal (Housing and Property Chamber)" (used when a landlord asks the tribunal for a possession order). Example: if mediation fails, the landlord may present the tribunal application and hearings will consider the grounds and any agreement attempts.
How mediation fits with the tribunal
Mediation does not remove your legal rights. If you propose or accept mediation, keep records and follow up in writing. If a tribunal application is already lodged the tribunal may still take into account attempts to mediate when deciding whether to grant an order. If a hearing date is set you must respond and attend or submit evidence; failing to do so can affect outcomes[2].
FAQ
- Can mediation stop an eviction order?
- Mediation can produce an agreement that makes eviction unnecessary, but it cannot itself cancel a tribunal order already granted; you should use mediation to reach an agreement before a final order is made.
- Do I have to attend mediation?
- No, mediation is voluntary. However, attending can lead to quicker, cheaper solutions than a tribunal hearing.
- Will anything agreed in mediation be legally binding?
- Some mediated agreements are written and signed and can be enforced as contracts; check any agreement carefully and keep a copy. If unsure, ask about legal advice or an independent witness.
How-To
- Check notice dates and any deadlines immediately so you know how much time you have to propose mediation.
- Gather evidence: rent records, messages, repair requests and photos to support your position.
- Contact your landlord in writing to propose mediation and suggest practical dates and topics to discuss.
- If mediation fails and a tribunal application is lodged, read the Tribunal guidance and submit any evidence or written representations on time.
- Attend mediation, agree clear actions, and get any outcome in writing so both parties know what to do next.
Key Takeaways
- Mediation is voluntary and can be quicker than going to the tribunal.
- Keep clear records of rent, repairs and communications to support your case.
- If mediation fails, the First-tier Tribunal (Housing and Property Chamber) handles eviction applications.
Help and Support / Resources
- Scottish Government housing options and homelessness guidance
- First-tier Tribunal for Scotland (Housing and Property Chamber)
- Private Housing (Tenancies) (Scotland) Act 2016
