Disputing Unfair Property Factor Charges in Tenements

Disputed property factor charges can be stressful for renters and tenants in Scotland, particularly when a landlord passes on costs for cleaning, repairs, insurance or communal maintenance. You may question whether the work was necessary, whether the amount is reasonable, or whether the charge follows your tenancy agreement and the factor’s duties. This guide explains how to check the paperwork, challenge an unfair demand, use the factor’s complaints process and apply to the First-tier Tribunal for Scotland (Housing and Property Chamber) when appropriate. It also covers evidence, deadlines, possible outcomes and the relationship between factor disputes and the Private Housing (Tenancies) (Scotland) Act 2016. Acting promptly and keeping clear records can help you protect your rent budget and resolve the issue fairly.