If youre a tenant or renter in Scotland worrying about costs when you apply for a Rent Repayment Order, this page explains the likely fees, payments and expenses you may have to pay or can ask to recover. It sets out who decides on costs, which official forms to use, how to prepare evidence, and practical steps to apply to the First-tier Tribunal (Housing and Property Chamber). The language is clear and aimed at renters unfamiliar with legal terms, so you can understand what paperwork is needed, what records to keep, and how to meet deadlines in Scotland.
Who decides costs in Scottish RRO cases?
The First-tier Tribunal (Housing and Property Chamber) makes decisions about Rent Repayment Orders (RROs), compensation and any award of expenses in tenancy disputes in Scotland. The tribunal considers the law, the written applications and the evidence you submit, and will explain in its decision whether any rent, compensation or expenses should be repaid or compensated to a tenant.[2]
What kinds of costs and expenses might be involved?
Understanding the categories makes it easier to gather evidence and estimate what you might recover or be asked to pay.
- Rent repayment or withheld rent: money paid by the tenant that the tribunal may order returned.
- Compensation: non-rent awards for loss, distress or inconvenience the tribunal finds justified.
- Out-of-pocket expenses: receipts for repairs you paid for, alternative accommodation costs or other direct losses you can prove.
- Application and filing-related paperwork: completing tribunal forms and any third-party charges for copying or postage.
- Legal representation costs: in Scotland, the tribunal rarely awards full legal costs; any award is limited and fact-specific.
How the tribunal treats legal costs
The tribunal generally focuses on compensating tenants for losses rather than covering full legal fees. If you use a lawyer or advice service, ask beforehand whether any legal costs are likely to be recoverable and include clear evidence of any agreed charges.
Official forms and when to use them
Use the tribunals official application and response forms when seeking an RRO or responding to one. The Housing and Property Chamber publishes the required application forms and guidance for tenants and landlords on its website.[1]
- Application form (Housing and Property Chamber) use this to apply for a rent repayment order or compensation; for example, a tenant who paid rent while the landlord failed to repair severe heating problems would complete this form and attach receipts and correspondence.
- Response form (Housing and Property Chamber) landlords use this to reply to an application; if a landlord disputes the claim they should complete the response and provide any counter-evidence.
- Request for review or reconsideration forms where available, use these to ask the tribunal to reconsider a decision if new evidence or a procedural error is shown.
How to prepare your cost claim
- Check timelines and gather evidence promptly, including rent receipts, bank statements and dated photos of problems.
- Create a single folder of documents: correspondence, repair invoices and any receipts for alternative accommodation or emergency purchases.
- Complete the appropriate tribunal application form and attach clear evidence and a short chronology of events.
- Note any fees or costs you paid when preparing your claim and explain why they relate to the dispute.
- Submit the application to the Housing and Property Chamber and prepare for a hearing by reviewing your evidence and any witness statements.
If the landlord opposes your claim
If a landlord files a response disputing facts or costs, the tribunal will consider both sides. Be ready to explain and prove your expenses, and ask for legal or free advice if youre unsure how to respond.
FAQ
- Can I recover rent I paid while conditions were poor?
- Yes, you can apply for rent repayment if the tribunal finds the landlord breached duties and repayment is appropriate; include evidence of payments and the problem period.
- Will the tribunal pay my solicitors fees?
- The tribunal does not usually order full legal costs; recovery of fees is limited and depends on the circumstances and tribunal rules.
- How long do I have to apply?
- Time limits and procedural deadlines vary; check the Housing and Property Chamber guidance and apply as soon as possible after the issue arises.
How-To
- Gather evidence and receipts that show payments, repairs requested, and dates of problems.
- Complete the tribunal application form and attach your evidence and a short timeline.
- Submit the application to the Housing and Property Chamber and keep proof of delivery.
- Attend any hearing or provide written submissions if the tribunal allows papers-only decisions.
- If successful, follow the tribunals decision to recover any ordered repayment or compensation.
Key Takeaways
- Keep clear records of rent, repairs and communication to support any cost claim.
- Use the official Housing and Property Chamber forms and follow guidance closely.
- Act promptly and meet tribunal deadlines to protect your right to recover costs.
Help and Support / Resources
- First-tier Tribunal for Scotland (Housing and Property Chamber)
- Private Housing (Tenancies) (Scotland) Act 2016
- Scottish Government Housing policy and guidance
