Many tenants and renters in Scotland share outside areas in Houses in Multiple Occupation (HMOs). This guide explains practical steps tenants can take when there are problems with communal gardens or outside space, what landlords should provide, and how to use official routes if an issue is not resolved. It uses plain language so you can check your tenancy agreement, gather evidence, raise concerns with landlords or managing agents, and — if needed — apply to the tribunal that handles housing disputes in Scotland.
Who is responsible for communal gardens in Scottish HMOs?
Landlords are normally responsible for maintaining common outside areas so they are safe and fit for use. That duty comes from the framework of Scottish tenancy law and the duties that apply to private tenancies such as safety, repair and habitability under the Private Housing (Tenancies) (Scotland) Act 2016[1]. If an HMO has a managing agent, the agent usually carries out maintenance tasks and should respond to tenant reports.
Typical landlord duties
- Repair and maintain paths, fences and shared structures so they are safe and free from trip hazards.
- Carry out garden maintenance and pest control where the tenancy or HMO licence requires it, including clearing overgrown plants that cause nuisance.
- Provide and maintain refuse storage and access to bins according to local waste rules and any HMO licence conditions.
What tenants can and cannot do in communal outside spaces
Tenants should first check the tenancy agreement and any house rules. Many agreements set simple rules about planting, storage, smoking, and the placement of furniture or bikes in communal areas. Where rules are unclear, raise the point with the landlord in writing and keep a copy.
Common tenant questions
- Can I store a bike in the garden? Check your tenancy; storing items that block access may be prohibited.
- Can I plant flowers or vegetables? Small, reversible changes are often acceptable but ask first to avoid disputes.
- Can the landlord ban smoking outside? A landlord can set reasonable house rules about smoke in shared spaces if stated in the tenancy.
How to raise a problem about a communal garden
Use clear, written steps and keep records. If the issue affects safety or habitability, act promptly and inform the landlord in writing with dates and photos.
- Check your tenancy agreement and any HMO licence conditions to see what is allowed and who is responsible.
- Contact the landlord or managing agent by phone then follow up with a written complaint, stating the problem and a reasonable timescale for action.
- Keep evidence: photos, messages, dates and any replies from the landlord or agent; this strengthens your case if you escalate.
- If the landlord does not resolve the issue, consider applying to the First-tier Tribunal (Housing and Property Chamber) for a decision on repairs, access or enforcement[2].
Official forms and when to use them
There are a few official forms and documents tenants may need to use or consult. Read each form guidance carefully and keep copies of what you submit.
- First-tier Tribunal application forms: use the tribunals application form when asking for a decision about repairs, arrears or repossession; for example, a tenant can apply if the landlord refuses to fix a dangerous shared path. The tribunal site provides application guidance and forms[2].
- Model tenancy agreement and guidance: the Scottish Government publishes the Private Residential Tenancy guidance and model tenancy material which helps tenants check their rights and obligations, and is useful when drafting a written complaint[3].
FAQ
- Who enforces rules for communal gardens in Scottish HMOs?
- Enforcement can involve the landlord, the local authority (for environmental health matters) and the First-tier Tribunal (Housing and Property Chamber) for tenancy disputes.
- Can a landlord enter the garden without notice?
- A landlord must follow the tenancy terms on access and give reasonable notice unless there is an emergency.
- What if a neighbour damages communal planting?
- Report it to the landlord in writing; if the landlord fails to act you can keep evidence and ask the tribunal for an order if necessary.
How-To
- Gather documents: copy your tenancy agreement, photos of the issue and any communication with the landlord.
- Send a clear written complaint to the landlord or managing agent, include dates, a suggested reasonable deadline and how the issue affects safety or use.
- If there is no satisfactory response, prepare a concise case file with evidence and any witness statements.
- Apply to the First-tier Tribunal (Housing and Property Chamber) using the relevant application form and include your evidence if the dispute cannot be resolved informally.
Help and Support / Resources
- First-tier Tribunal (Housing and Property Chamber) - apply and forms
- Scottish Government housing and private tenancy guidance
- Private Housing (Tenancies) (Scotland) Act 2016 - legislation
