What deductions are allowed?
Under Scottish tenancy law, landlords may only deduct amounts from a deposit that are reasonable, documented and directly linked to the tenancy. The rules for private tenancies are set out in the Private Housing (Tenancies) (Scotland) Act 2016.[1] Typical lawful deductions include the items listed below, provided the landlord can prove the cost and that the issue is beyond normal wear and tear.
- Unpaid rent, rent arrears or unpaid utility charges the tenant is contractually liable for.
- Reasonable costs to repair damage caused by the tenant beyond normal wear and tear.
- Cleaning costs if the property was left in materially worse condition than at move in.
- Replacement costs for missing items which were listed in the inventory and were the tenant's responsibility.
How deductions are calculated
Landlords should use actual receipts, contractor quotes or reasonable estimates. They cannot charge to replace an item with a brand-new equivalent where a fair depreciation or wear deduction is appropriate. If the deposit was paid into an approved tenancy deposit scheme you can use the scheme's dispute service; official guidance on tenancy deposits in Scotland explains how schemes work and what evidence helps.[3]
Disputing a deduction
Start by asking the landlord or agent in writing for a full breakdown of the deduction and supporting receipts. If the deposit is in a protection scheme, use that scheme's dispute resolution service first. If that does not resolve the matter, you can apply to the First-tier Tribunal (Housing and Property Chamber) to challenge the deduction and ask for a payment order. The tribunal publishes official guidance and application information for tenants and landlords.[2]
FAQ
- Can my landlord deduct for normal wear and tear?
- No. Landlords cannot charge for reasonable wear and tear; they must show damage beyond normal use.
- What if my deposit is protected by a scheme?
- If the deposit is protected, use the scheme's dispute service first and keep records of that process before going to the tribunal.
- How long do I have to challenge a deduction?
- Act promptly. Timelines can vary, but raising the issue soon after the tenancy ends and following the scheme and tribunal procedures gives the best chance of success.
How-To
- Gather dated photos, inventories and receipts that show the condition when you moved in and moved out.
- Contact the landlord or agent in writing asking for a full itemised list of deductions and copies of receipts.
- Use the tenancy deposit scheme's internal dispute service if the deposit is protected by a registered scheme.
- Apply to the First-tier Tribunal (Housing and Property Chamber) with the official application form if informal and scheme steps fail.
- Attend the hearing or submit written evidence and follow the tribunal decision to collect any awarded amount.
Help and Support / Resources
- Housing and Property Chamber - how to apply and official guidance
- Tenancy deposit guidance for Scotland - mygov.scot
- Private Housing (Tenancies) (Scotland) Act 2016 - legislation.gov.uk
