What accessibility obligations apply to short-term lets?
Landlords must provide safe, habitable accommodation and take reasonable steps to accommodate disability-related needs. In Northern Ireland the Private Tenancies Act (Northern Ireland) 2022 underpins tenancy rules and interacts with equality duties on reasonable adjustments; see the legislation for full text: Private Tenancies Act (Northern Ireland) 2022[1].
Where a tenant has a disability, the Equality Commission for Northern Ireland provides guidance on discrimination and how to request reasonable adjustments from a landlord. If a landlord will not agree to sensible changes, you may be able to use official complaint routes or seek tribunal review. For practical, nation-specific guidance about private tenancies and dispute resolution see the Northern Ireland government guidance: nidirect: Private Tenancies Act 2022[2].
Reasonable adjustments: common examples
- Entry: install a removable ramp or clear a threshold to improve access for wheelchair users.
- Repairs: fit or repair grab rails, secure bathroom supports or fix faulty heating that affects mobility or health.
- Document: keep dated photos, written notes and receipts for any work or interactions about the issue.
- Notice: request the change in writing and keep a copy of the request and any landlord response.
How to raise an accessibility concern
- Submit a written complaint to your landlord describing the adjustment you need, how it affects you and the remedy you seek.
- Record evidence: photos, dates, medical notes or support letters that explain why the adjustment is necessary.
- Contact support: get help from local tenant advice services, the Housing Executive or the Equality Commission for Northern Ireland if needed.
- Apply to the appropriate tribunal or use formal dispute routes if the landlord refuses or ignores your request.
FAQ
- Can a landlord refuse reasonable adjustments for a short-term let?
- Landlords can refuse only when a requested adjustment is unreasonable or would cause disproportionate cost or damage. You should ask for an explanation in writing and keep a copy for records.
- How long should I give a landlord to make an adjustment?
- Give a reasonable time based on the work required and any safety concerns; specify a clear deadline in writing and keep proof you sent the request.
- Where can I appeal if my adjustment request is refused?
- You can contact the Equality Commission for advice and, if relevant, pursue a tribunal application or landlord–tenant dispute resolution through official channels in Northern Ireland.
How-To
- Collect evidence: take dated photos, keep copies of messages and gather any medical or support letters.
- Write to the landlord: explain the adjustment you need, why it is necessary, and set a reasonable deadline.
- Seek advice: contact local tenant advice or the Equality Commission for Northern Ireland for guidance on next steps.
- Use formal routes: submit the required forms or applications to the appropriate tribunal or dispute resolution body if the issue is not resolved.
Help and Support / Resources
- nidirect: Private Tenancies Act 2022 guidance
- Equality Commission for Northern Ireland
- nidirect: dispute resolution and tribunal information
