Portable heaters can be useful in rented homes, but tenants should balance comfort with safety and their rights. This guide explains practical steps renters can take in England to reduce fire and carbon-monoxide risks, how to check a heater and electrical systems, and when to ask your landlord to repair or replace equipment. It also explains what official papers and reports (for example a gas safety certificate or an electrical inspection report) mean for tenants, and how to act if a landlord does not respond. The tone is practical and non‑confrontational: document problems, ask for repairs in writing and use the official routes available to tenants in England if issues are not resolved.
Understanding the risks and responsibilities
Portable heaters increase the risk of fires and, with some fuel types, carbon monoxide. Landlords are responsible for ensuring the property is safe and meets basic habitability standards under English housing law. Tenants should report faults quickly in writing and keep copies. Relevant legislation governing residential tenancies in England includes the Housing Act 1988 and the Rent Act 1977, which help define tenancy types and tenant protections.
Portable heater safety checklist
- Follow the manufacturers safety instructions and keep heaters clear of curtains, bedding and other flammable items.
- Turn heaters off before you go to bed or leave the property to reduce fire risk.
- Report faulty heaters, damaged plugs or exposed wiring to your landlord and keep a dated written record and photos.
- Do not use portable heaters to dry clothes or block ventilation, as this creates a high fire risk.
- Use heaters only on stable, level surfaces and ensure smoke and carbon monoxide alarms are working.
If you smell burning, see sparks or notice discoloured plugs, turn the heater off at the socket immediately and unplug it if safe to do so. If there is any danger, leave the property and call the emergency services.
What to do if a heater or wiring is unsafe
Tell your landlord in writing and give a clear request for repair or replacement. If the heater is gas‑fed or the problem might be gas related, ask your landlord for the gas safety record (commonly called the CP12). Many tenants also ask for an Electrical Installation Condition Report (EICR) if there are signs of faulty wiring. When asking, include photos, dates and a clear request for action and keep copies of everything.
If a landlord does not act promptly you can contact your local housing authority or use the formal routes available to tenants, including applying to the First-tier Tribunal (Property Chamber) in England for certain disputes. To view official guidance on the gas safety certificate (CP12), electrical safety and tribunal applications, see the linked official resources in the footnotes below.[1][2][3]
Repair requests: how to write an effective one
Use a clear dated message (email or letter) addressed to your landlord or lettings agent. State the problem, the date you first noticed it, the safety concern, and the remedy you want (for example: "replace heater" or "arrange EICR"). Ask for a reasonable timescale, such as 14 days for a non-urgent repair, and include photos.
- Save a copy of every message you send and note any replies or appointments offered.
- Keep photo evidence with dates to show the problem and any deterioration over time.
- If you cannot get a response, call the landlord or agent and follow up in writing summarising the call.
FAQ
- Who is responsible for fixing a faulty portable heater?
- Generally the landlord is responsible for supplying safe heating and repairing faults unless the tenancy agreement says the tenant must supply the heater; notify the landlord in writing and keep records.
- Can I refuse to pay rent if the heater is unsafe?
- Withholding rent is risky and can lead to eviction proceedings; instead report the issue, seek urgent repairs, and consider asking the council or tribunal for help.
- When should I contact the council or tribunal?
- Contact the council if there is an immediate health or safety hazard. Use the First-tier Tribunal (Property Chamber) if the landlord refuses reasonable repairs or you cannot agree a solution.
How-To
- Inspect the heater and take clear photos of faults as evidence.
- Notify your landlord in writing, include photos and request repair within 14 days.
- If the landlord does not act, apply to the First-tier Tribunal (Property Chamber) or ask your local council to inspect.
Key Takeaways
- Document every report with dates, photos and copies of messages.
- Ask your landlord for official certificates like the CP12 or EICR where relevant.
- Use the tribunal or local council routes if reasonable repair requests are ignored.
Help and Support / Resources
- First-tier Tribunal (Property Chamber) - GOV.UK
- Gas safety guidance for landlords - GOV.UK
- Electrical safety guidance - GOV.UK
