Actions If Your Landlord Breaks UK Housing Law

As a renter in England, it’s important to know your rights and responsibilities—especially if you believe your landlord has broken the law. Whether your concerns relate to illegal eviction, unfair rent increases, failure to carry out repairs, or not protecting your deposit, UK law provides you with clear procedures to follow. This guide explains what steps to take if your landlord breaks the law, so you can resolve disputes and ensure your home is safe and secure.

How to Identify If Your Landlord Has Broken the Law

Landlords in England must follow laws set out in the Housing Act 1988 and other regulations. Common breaches include:

  • Not performing essential repairs (such as heating, water, or electricity issues)
  • Failing to protect your deposit in a government-approved scheme
  • Carrying out illegal eviction or harassment
  • Not giving proper notice to enter the property
  • Imposing unlawful rent increases

If you're unsure whether your landlord's actions are legal, seek advice from your local council or organisations like Shelter England.

Steps to Take if Your Landlord Breaks the Law

Taking action can feel daunting, but there are practical steps you can follow:

1. Gather Evidence

  • Take photos or videos of any problems (e.g. disrepair, notices you’ve received).
  • Keep a record of communication with your landlord (emails, texts, letters).
  • Collect copies of your tenancy agreement and relevant correspondence.
Keep detailed records—evidence will help if you make a complaint or go to tribunal.

2. Write to Your Landlord

  • Clearly outline the issue in writing and request they resolve it within a reasonable time.
  • Keep a copy of the letter or email for your records.

This initial step often resolves issues without further action.

3. Contact Your Local Council

For severe disrepair, councils can serve notices on landlords or undertake emergency repairs themselves.

4. Use Official Tenant Forms

  • Form N1 (Claim Form for Money Claims): Use this if you wish to start a claim for compensation, such as for deposit protection breaches or disrepair. Download Form N1 from HM Courts & Tribunals Service. Example: If your landlord hasn’t protected your deposit, you can use this to seek compensation.
  • Form N244 (Application Notice): Use to ask the court for a specific order, such as halting an eviction that hasn’t followed proper legal procedure. Access the official N244 form here. Example: If you receive an eviction notice without legal basis, this form lets you apply to suspend or set aside the eviction.
  • Form RRO1 (Rent Repayment Order Application): Use if your landlord has committed offences such as illegal eviction or letting an unlicensed property. Rent Repayment Order guidance and form. Example: If you’re evicted illegally, you can claim up to 12 months’ rent back with this form.

Always check guidance on each form and consider seeking advice before submitting.

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5. Escalate to the Relevant Tribunal

In England, disputes are resolved through the First-tier Tribunal (Property Chamber – Residential Property). This official body handles issues such as disputes over rent increases, missed repairs, unlawful eviction, and more. You can make applications online or by post, and guidance is available through the government website.

6. Know Your Legal Rights and Protections

  • Deposits must be protected in a government-approved scheme, as stated in the Housing Act 2004.
  • Landlords must follow the legal eviction process under the Housing Act 1988.
  • You have the right to 'quiet enjoyment' of your home—your landlord cannot enter without proper notice (usually at least 24 hours).

Frequently Asked Questions

  1. What should I do if my landlord refuses to carry out repairs?
    You should write to your landlord requesting repairs. If they do not respond, contact your local council’s housing department, who can investigate and order the landlord to act.
  2. Can my landlord evict me without a court order?
    No, landlords must follow the legal eviction processes. Most tenants are entitled to written notice and a court order under the Housing Act 1988.
  3. What if my deposit is not protected?
    You can claim compensation if your deposit was not placed in a government-approved scheme. You may use Form N1 to start a claim at the county court.
  4. How do I challenge a rent increase?
    If you think your rent increase is unfair, you can apply to the First-tier Tribunal (Property Chamber) to decide if it’s reasonable.
  5. Is harassment by a landlord illegal?
    Yes, harassment (such as entering your home without permission or cutting off utilities) is illegal. If it occurs, contact your local council or the police.

Key Takeaways for Renters

  • Always keep a written record of issues and communication with your landlord.
  • Use official forms and contact local authorities or the tribunal if problems persist.
  • Understand your rights under current English housing law, such as the Housing Act 1988 and Housing Act 2004.

Knowing your options ensures you can take action if your landlord breaks the law, helping keep your home safe and your rights protected.

Need Help? Resources for Renters


  1. Housing Act 1988
  2. Housing Act 2004
  3. First-tier Tribunal (Property Chamber – Residential Property)
  4. Form N1 – Claim Form
  5. Form N244 – Application Notice
  6. Rent Repayment Order guidance
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights UK

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.